(1684) Team Leader: Data Management-RSD at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Lead and manage the day-to-day support of SupTech systems, including regulatory reporting platforms, integrated risk data repositories, and analytics tools.
• Ensure high system availability, performance, and reliability in alignment with SLAs and operational targets.
• Oversee incident, problem, system user training and change management processes.
• Drive root cause analysis and permanent resolution of recurring technical and data issues.
• Supervise support for regulatory data submissions, validation processes, and data quality frameworks.
• Ensure integrity and consistency of supervisory data across systems such as data warehouses, semantic models, and analytics platforms.
• Collaborate with data governance teams to resolve data issues and enforce data standards
• Collaborate with multidisciplinary SupTech support team (e.g., system analysts, data engineers, BI specialists).
• Allocate resources effectively and ensure optimal workload distribution.
• Build technical capabilities in emerging areas such as AI/ML, data analytics, and Microsoft data platforms (e.g., Fabric, Azure).
• Foster a high-performance culture focused on service excellence and innovation.
• Serve as a key interface between ICT, supervisory divisions, and external stakeholders (e.g., regulated entities, vendors).
• Support supervisory teams in resolving system and data-related issues impacting regulatory reporting and risk analysis.
• Provide regular updates on system performance, incidents, and improvement initiatives.
• Identify opportunities to enhance SupTech systems, processes, and user experience.
• Drive automation of support processes, including monitoring, alerting, and data validation.
• Support the implementation of new SupTech solutions and enhancements (e.g., regulatory returns modernization).
• Contribute to the development of the SupTech operating model and technology roadmap.
• Ensure compliance with ICT governance frameworks, security standards, and regulatory requirements.
• Support audit processes and ensure proper documentation of controls and procedures.
• Monitor risks related to system availability, data quality, and information security.

Job requirements

To be considered for this position, candidates must be in possession of:

• the minimum of a bachelor’s degree (NQF 7) in Information Technology (IT);
• the minimum of 5–8 years of experience in financial regulatory reporting and/or data management;
• the minimum of 5 years of experience in information system; and
• experience in supervision of a team.