National Quality Officer at Value Logistics

Job Description

Purpose of the Role:

• To facilitate and oversee the implementation, rollout and maintenance of a Quality Management System based on ISO 9 001: 2008 requirements within Value Limited consisting of Value Logistics and Freightpak.

Key Responsibilities:

• The incumbent will be responsible for the implementation and rollout of a certified Quality Management System (QMS) based on ISO 9 001 requirements
• Responsible for reporting of the status and progress with the implementation, rollout and maintenance of the QMS.
• Ensure that Quality Objectives for the measuring of the performance of the QMS are set by top management and that these are regularly reviewed.
• Arrange and attend Management Review meetings both on a facility and Corporate level.
• Ensure that all staff are trained in the requirements of the QMS and that they understand their own roles and responsibilities.
• Provide a training needs analysis to the Training Manager of the Group.
• Ensure that scheduled customer satisfaction surveys are conducted by the Business Unit Managers, that opportunities for improvement are identified and corrective actions implemented.
• Develop and implement Key Performance Indicators to measure the efficacy of the QMS.
• Ensure that an internal audit programme is in place and that audits are conducted in line with ISO 19 0011 guidelines.
• Liaise with the external certification body on all matters relevant to the external certification process.
• Work as a team with existing quality team with the Value Group.

Administration:

• Ensure that information such as client requirements, complaints, corrective actions taken, corespondation with Clients etc. are filed on the QMS
• Monthly reporting of progress and reporting to the Board on a quarterly basis.
• General:
• Attend weekly SHEQ Meetings to provide feedback regarding progress and status of the QMS

Knowledge:

• Good working knowledge of the implementation and maintenance of a Quality Management System Based on ISO 9 001: 2008.
• Computer literacy in the following software programs such as MS Word, Excel and PowerPoint.
• Good report writing skills

Physical and Mental Requirements:

• Be able to work under stress.
• Must be self motivated and able to work independently.
• Able to work in a team and also to facilitate and guide team discussions.
• Be able to work independently
• Good communication skills.

Qualifications and experience:

• Matric + National Diploma in Safety Management or B. Tech. in Safety Management
• Working experience in the Logistics and Warehousing Industry should be advantageous.

Please do not apply for the role should you not meet the minimum criteria.