Account Manager - Freight/Logistics at Kelly

Job Description

• EXPERIENCE FROM THE SERVICE SALES INDUSTRYNew business development (70%) as well as maintaining relationships with existing key accounts (30%).
• Developing trust relationships with a portfolio of key accounts, as well as New Business clients acquired.
• Acquiring a thorough understanding of key customer needs and requirements.
• Ensuring the correct products and services are educated to customers in a timely manner.
• Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.
• Playing an integral part in generating new sales that will turn into long-lasting relationships.
• Preparing Weekly reports of progress and forecasts to RSM.
• Meet KPI's set out and achieve monthly and quarterly targets
• Customer database built & maintained.
• Call schedules developed & maintained.
• Daily / weekly / monthly planning.
• Market potential opportunities identified, prioritized, actioned & tracked.
• Daily activities & Call objectives planned for and recorded on CSM.
• Matric.
• Previous experience as a Sales Representative / Account Manager within the Freight/Logistics Industry is preferred however the company will consider providing product training to a strong new business development sales person.
• Excellent communication and interpersonal skills, as well as negotiating and closing skills.