The Learnership Project Coordinator is responsible for project managing a number of learning programs running concurrently at difference clients. This experienced employee will act as the product knowledge expert and will help guide the other Implementation team members. They manage the client relationship and oversee all quality control assurance activities; creating quality feedback and support and driving the learning experience to its best conclusion.
This role is essential in ensuring that our products are delivered timeously and with the highest level of quality and professionalism.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES:
- Coordination and project management of all assigned NQF learning projects
- Client liaison and relationship management
- Product knowledge experts and oversight of quality assurance requirements
- Internal Trainer Management System maintenance and usage
ROLE REQUIREMENTS
KNOWLEDGE AND EXPERIENCE:
- Relevant HR or Training and Development related qualification
- 4 years’ experience in a project coordination/project administration/training coordination/ training industry role.
- Intermediate knowledge of Microsoft Excel, Word, PowerPoint and Outlook applications.
- Previous experience in working with Training Management and Learner Management Systems.
- Fluent in written and spoken English (Business).
- Prior experience in coordination and administration of Learnerships and NQF products, including SETA Interaction.
- Assessor qualification (preferable).
SKILLS AND COMPETENCIES:
- Ability to prioritise and work under pressure
- Excellent interpersonal skills
- Time management skills
- Leadership skills
- Presentation
- Takes ownership and works in an autonomous capacity
- Excellent planning and organisational skills
- Problem solving and decision making skills
- Meticulous attention to detail
PERSONAL ATTRIBUTES:
- Relationship builder and confident communicator
- Energetic and enthusiastic
- Self-motivated
- Able to multi-task
- Mature approach, pragmatic and tenacious
- Good team player
- Ability to think innovatively
- Client centric
- Strives for excellence in execution
- Sense of urgency
- Emotionally intelligent
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