Commercial Manager at SWIFT

Job description

Company & Department Description

SWIFT provides the platform, messaging, standards, and products & services to over 10.500 customers in 215 countries and territories.

Our employees are the foundation of this success.

SWIFT has an unique corporate mindset, where diversity, personal development and networking are actively encouraged. And we think you'll like our office culture, built around the way we work to achieve a healthier work/life balance.

If you want to be part of our dynamic, multi-cultural institution with over 2400 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that we are waiting for you here at SWIFT.

Responsibilities

Your responsibilities will be to:

• Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily medium accounts and/or developing market infrastructures and/or implementing initiatives of medium size/complexity
• Develop plans for medium sales account / infrastructure development / initiatives in order to achieve targeted sales objectives and generate revenue in an optimal, costbeneficial way.
• Implement plans towards assigned medium customers/market infrastructure by coordinating and tracking all activities.
• Assist in the implementation of larger plans/projects/programmes
• Act as a single point of contact for medium sized clients and/or support as a center of expertise on a specific area/initiative.
• Represent SWIFT and promote products and services in order to grow our business by participating to (region) fairs and forums and meetings. 
• Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers.
• Feed back internally market intelligence, customer feedback, product issues and other relevant information.
• Acquire and maintain skills and knowledge.
• Share knowledge about customers, products markets and methodology.

Qualifications

• Education - University degree or equivalent

Experience 

• At least 5 years of experience in sales and relationship management in the (region) preferably having focused on selling software and services to financial institutions
• Good overall knowledge of the financial industry
• Strong selling skills and focus on achieving sales targets
• Customer focused
• Proven communication, presentation and negotiation skills
• Ability to build and maintain relationships at executive level
• Team player - Fluent in English and Portuguese
• Flexibility and availability to travel (approx. 30%-50% of time)