Dispatcher Router at Shamrock Foods Company

Job Description

Corporate Summary

Summary: Primary responsibilities include assuring the proper scheduling and dispatch of delivery associates within the Transportation Department

Responsibilities

• Post and awards open bids
• Sets up routes bags and customer keys
• Coordinates with drivers, dispatcher and warehouse management team to ensure on time dispatches
• Provides effective feedback to associates and management using detailed written and oral communications.
• Maintains a good relationship with sales force and customers.
• Assures compliance with all safety procedures, company policies and DOT laws

Scheduler

• Tracks and records vehicle maintenance records in dispatch software
• Tracks and reports daily equipment assignments
• Tracks, reports, and schedule coverage drivers with scheduled and unscheduled time off
• Tracks DOT hours of service and communicates issues
• Create DOT discipline based on policy

Router

• Route daily routes in Roadnet
• Keep all customer maintenance updated in the Sales Tools and Roadnet
• Maintain routes, equipment and drivers in Dispatch Software
• Maintain special instructions and key assignments
• Assign equipment according to factors such as length of trip, cube, and route equipment
• Handle all special request or changes specified through proper channels
• Build maintain and monitor weekly driver schedules including time off and seasonal route coverage
• Provide detailed new customer routing including delivery days order cutoff and delivery times
• Other duties may be assigned

Qualifications

Must have a High School diploma or GED; and 3 months of related experience
Must be proficient in Microsoft Office and basic use of a desktop PC
Basic knowledge of DOT laws governing hours of service for CDL drivers

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.