24/7 Operator at Maersk Line

Opportunity

We are seeking a highly motivated and customer-centric Cargo Operator to join our diverse and inclusive team at A.P. Maersk South Africa, Cape Town. As a Cargo Operator, you will play a vital role in ensuring the efficient and cost-effective execution of cargo flow, while maintaining the highest standards of quality, safety, and customer satisfaction.

Responsibilities:

• Oversee end-to-end cargo flow processes, ensuring timely and efficient execution, while meeting customer needs and expectations.
• Collaborate with the Global Shared Services Center (GSC) and countries to ensure compliance with regulatory requirements and quality standards.
• Coordinate discharge activities and ensure that no units are loaded unless cleared.
• Manage transhipment bookings and optimize the network to minimize costs, while ensuring customer satisfaction.
• Handle all changes to discharge, load, and transhipment bookings, and execute all inter-terminal transfers.
• Manage husbanding activities, including coordination with third parties, to ensure efficient and cost-effective operations.
• Monitor vessel operations and manage cargo and vessel incidents to ensure safety and customer satisfaction.
• Ensure timely and accurate release of vessels, while maintaining compliance with regulatory requirements.
• Drive cost-effectiveness in cargo execution processes and proactively reduce waste.
• Identify and suggest continuous improvement possibilities in ways of working, and execute cost reductions through the SmartOPS process within the team.
• Responsible for special cargo operations and ensure customer-centric orientation with good interpersonal skills.
• Attention to details, meeting deadlines, and time management skills are essential.

Requirements:

• A minimum of 1-2 years of experience in supply chain, logistics, or a related field.
• Understanding of terminal operations, vessel experience is an advantage.
• Ability to work autonomously and take independent decisions under high-pressure scenarios.
• Strong customer-centric orientation with good interpersonal skills.
• Ability to deliver results in a challenging, fast-changing environment.
• Attention to details and ability to meet deadlines.
• Time management skills.
• MS package knowledge.
• High level English knowledge.