Mondial is a consulting and services business focusing on SAP. Our core competence centers on the provision of SAP consultants across industries, with a deep specialisation in manufacturing, mining, oil & gas, as well as retail sectors. We support our clients through the entire project lifecycle, right through to support of the systems once operational. ...
Minimum 3 x years’ experience in SAP CRM technical development, incorporating deployment of at least three CRM service management solutions.
Experience in service request configuration and interaction centre configuration and development.
Relevant tertiary qualification, preferably with SAP Certification will be advantageous.
Responsibilities:
Build or enhancement of a number of applications including but not limited to:
A new service management solution (new service request type) for internal, cross-functional service management to fit in alongside the existing customer-facing service management solution.
Minor enhancements in the existing customer-facing CRM Service Management solution to support new requirements coming out of other projects.
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