Head, Insurance Automation at Standard Bank Group

Job Description

• To lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required
Intelligent Automation

• Operations
• 5-7 years
• Experience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation
• Strong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan/manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve results

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Developing Strategies
• Embracing Change
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Providing Insights
• Seizing Opportunities

Technical Competencies:

• Automation Enablement
• Automation
• Business Process Improvement
• Change Control and Management (IT)
• Emerging Technology Monitoring
• IT Strategy & Planning