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  • Posted: Apr 5, 2017
    Deadline: Not specified
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    Southern Africa’s leading home improvement, DIY and building materials retailer, with stores across South Africa, Botswana, Mozambique and Zambia. Builders offer four store formats, each designed to address the unique needs our target customer groups. The format of store in each market is determined by the size of the market, availability of property,...
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    Key Account Manager

    Job Description

    Functions / responsibilities:

    • To recruit new customers, as well as maintain and grow existing customers form an external point of view
    • Grow business area to satisfy and expand customer base
    • Play an integral role in new business development and hold responsibility for the effective on-boarding of new customers
    • Drive and develop key relationships with customers on an ongoing basis.
    • Visit contractor’s on site and establish their needs.
    • Monitor and analyse the growth of your customer base.
    • Do cold calling and follow up on all leads.
    • Achieve sales and gross profit budgets and targets.
    • Ensure that customers are informed of products other than their usual purchases.
    • Liaise with suppliers, other key account managers and other departments.
    • Provide regular and monthly feedback, review and reporting to the Regional Key Account Manager, Branch Manager and Sales Manager Trade on sales analysis, competitors, their prices, customers / contractor needs.

    Requirements:

    • Grade 12 (Tertiary qualification would be advantageous)
    • Minimum 3 years external trade sales experience (exposure to Retail sector is advantageous)
    • Computer literate
    • Proven track record of successful sales and Key account management with robust negotiation skills
    • Proven relating and networking skills
    • Proven ability to deliver results and meet customer expectations
    • Proven track record in achieving personal work goals/ objectives
    • Proven ability to make decisions and initiate actions
    • Strong adherence to principles and values
    • Proven ability to persuade and influence

    Planning and organising skills

    • Highly self-motivated
    • Clear understanding of sales and margins
    • Good knowledge of products and their applications
    • Team orientated, ability to work independently and meet deadlines

    Delegation skills

    • Strong orientation to follow instructions and procedures
    • Valid Driver’s license and ability to travel.

    Method of Application

    Applicants should email their CV's to [email protected]

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