Account Manager at Schneider Electric

Job description

Job Purpose

Evaluate, educate, design, promote, and sell the full range of products in the right place to the right customer through the agreed channels at a price that will ensure budgeted sales and gross margins are, at minimum, achieved and that delivery and payment of goods are obtained

KEY RESULT AREAS AND TASK LIST

(Supply information on what is done. Categorise the tasks under main headings)

Main Responsibilities

• Strategic Planning
• Analyse present market trends and likely future trends
• Compare analysis results to present product offer and future offer plans and new products
• Identify potential products to satisfy established demands
• Customer Liaison
• Promote range of products to the identified market
• Educate key players in each market segment
• Product Sales
• Offer solutions to meet the customer need
• Quote on required products
• Obtain the sale
• Ensure delivery within desired period
• Client Follow-up
• Rectify any financial / documentation problems/conduct quarterly review at all direct customers.
• Ensure payment is made timeously
• Management System
• Keep up to date with developments with respect to the System, as well as apply the policies and procedures relevant to the position (Refer WI002).
• Communicate improvement possibilities with respect to the Management System to the relevant Process Owner or directly to Process Support and participate in improvement initiatives.

Credit limits of each customer

• Authorisation of travel requirements
• Other: As per parameters as set by the Management System
• The Training and Development Key Result Area can be formulated as shown in the example below:

Training and Development

• Establish Training and Development requirements on an ongoing basis; to provide training as close to requirements as possible
• Investigate and evaluate new training programmes for use; to provide the most suitable training
• Available on LV product range including (ECO, Partner Projects and retail)
• Internal Auditor (Remove if not applicable)
• In this position you are required to fulfil the role of an Internal Auditor, responsibilities and authority are according to job description reference GE206.

General (Remove if not applicable)

• To ensure that all standard operating procedures are adhered to.
• To ensure professional standards are maintained in all business situations.
• Management System
• To keep up to date with developments with respect to the management system, as well as apply the policies and procedures relevant to the position and report business progress to regional manager.
• To communicate improvement possibilities with respect to the management system to the relevant process owner or directly to quality & customer satisfaction and participate in improvement initiatives.

Education

• Education is the typical, minimum level of schooling and qualifications required to perform the job e.g. relevant qualification at NQF level 5/6 electrical.
• Electrical Trade qualification

Experience

Experience (Taking into account the above level of education) is the minimum level of relevant work experience that would equip the individual to adequately perform in the job. It must be assumed that the person will receive intensive training during this learning period.

Minimum of three years’ experience in electrical distribution and their relevant end users

Knowledge

• Knowledge is the main areas of knowledge that the person must have for example, knowledge of Electrical switch gear, ACB, MCCB, Residential product offer, Soft Starters, Drives, and detection product.
• PFC knowledge and metering solutions background