Senior Relationship Liaison at Iemas Financial Services

 Job Description

Job Purpose:

Iemas is looking for a qualified and experienced individual to develop and implement strategies for identified Employer Groups including relationship strategy, marketing and communication strategy.

Job Outputs:

• Develop a comprehensive strategy per identified employer group, including marketing, communication and relationship strategies to grow business within the identified employer groups
• Implement the marketing, communication and relationship management strategy and plans for each specified target group
• Identify and create communication/marketing channels within each group
• Create industry awareness and unlock business opportunities
• Continuous communication of value proposition to the identified groups and members.
• Identify, build and maintain strong relationships with relevant stakeholders
• Initiate and co-ordinate stakeholder events
• Provide feedback to internal stakeholder and propose solutions to optimize business opportunities by improving the customer experience and/or business processes.
• Reporting on all marketing actions, relationship actions, functions, exhibitions, special promotional events or communication campaigns and the results/impact thereof eg. penetration/sales results

Qualifications:

• Diploma/Degree in marketing or communication management or equivalent
• Post-graduate qualification will be an advantage
• Computer literacy
• Valid driver’s license (Code 8)

Experience:

• Minimum of 5 years’ experience in a marketing, sales and/or relationship management role
• Experience in development and execution of sales, marketing, communication and/or relationship management strategies
• Proven record for achieving sales targets and improving sales
• Experience in events project management

Knowledge and Skills:

• Excellent customer relationship management skills on senior level
• Strong negotiation and presentation skills
• Advanced written and verbal communication skills and proficiency in English.