Key responsibilities:
What do we need you to be able to do?
- Contexualize, Design, implement and maintain a Quality Management System
- Ensure continuous compliance to different departments and stakeholders in the SETA/ DHET/ as well as Quality assuring bodies policies and procedures
- Engage and build SETA/Stakeholder relationships, and ensure the holding of records thereof.
- Research and create a process and workflow model for management of individual SETA requirements
- Manage the upload of learner results across multiple SETA’s, as per SETA specific requirements.
- Follow up and book external moderations/verifications/ as well as external moderation management.
- Prepare for external moderation / verification and ensure compliance of all projects
- Manage external moderation visits and verifications, and follow ups with the SETA ETQA (and certification department)
- Ensure registration and compliance of Assessors and Moderators (specific to SETA requirements and maintain currency)
- Manage project review feedback and updates to assessment tools with the D&D Manager
- Manager internal learner management system (Virtual IT)
- Follow up to ensure learner certification
- Advise of risk and non-compliance (across departments, individuals and projects)
- Manage Annual DHET statistical and compliance reporting
- Manage the operational activities of the assessment centre to ensure compliance.
- Document and record all quality assurance evaluations, records and communication specific to projects, departmental requirements and organisational standards.
Skills and requirements:
- Operated within the ETD field for a minimum of 5 – 8 years
- National Diploma: ODETDP minimum
- Previous experience in Education and Training Quality Assurance Administration / Management – preferably in the SETA, Private and Public provider space
- Registered Assessor and Moderator with vast amount of practical experience
- Vast knowledge, understanding and experience across the SETA domain, Quality assuring bodies, Outcomes Based Education, NQF implementation, training and development consulting.