Manager Traditional Fund Accounting at Maitland

Summary of the position

The primary responsibility for this position is to manage the administration of Traditional funds within the Fund Accounting division. The individual will be required to manage and coordinate the output of the fund accounting teams, assisting with issues coming out of the operations, supporting the team leaders, monitoring of the performance of the teams, management reporting for the area, and to ensure processes are followed and standards are adhered to.

Outline of main duties and responsibilities

Production Activities

• Timing and quality of outputs – ensure high standards of delivery of fund valuations in terms of timing and quality;
• Operational risk management – ensure effective incident management process as well as proactive identification and mitigation of risks;
• Productivity and efficiency – ensure effective monitoring, reporting and ongoing improvements in utilisation of production resources;
• Contingency, continuity and capacity – ensure adequate resourcing and planning for common contingency scenarios such as individual staff absence, as well as for higher-impact business-wide contingency scenarios;
• Process design and management – ensure up to date process documentation and checklist framework, which enables continuous improvement.

Staff

• Recruiting – ensure adequate resourcing in terms of capacity and skills. Headcount budgeting. Manage staff turnover;
• Skills development and training – ensure adequate resourcing and ongoing improvement in terms of skills;
• Performance management – ensure effective framework for individual performance monitoring, feedback and ongoing improvement within teams;
• Team motivation and leadership – ensure effective leadership through frequent communication, clarity of objectives, frequent follow up and feedback.

Client Servicing

• Query resolution, new requests and audit support – ensure timely, professional and consistent response to clients and related external parties. Assist with management and rooting of external requests;
• Client service level management and feedback – assist CRM team in client service level review and ongoing management;
• Represent production teams in client meetings.

Internal Supplier Management

• Internal supplier relationship management – ensure high level of standard of input data in terms of timing, quality and efficiency, and collaborate with other departments to this effect.

Project Activities

• New business take on or existing business restructuring – ensure effective project planning and management. Plan resourcing and other production requirements;
• Automation initiatives – includes project formulation (business case), internal promotion and prioritization, as well as implementation and progress oversight through to testing and live date.

Other

• Management reporting;
• Promote company values and ethos.

Qualifications

Skills and experience required

• A minimum of 3 – 5 years working experience in total of which and at least 2 years experience in Asset Management portfolio administration and pricing;
• An finance or an audit background would be an advantage;
• Very strong understanding of valuation and accounting principles;
• Understanding of the investment management process;
• Knowledge of investment fund products and fund structures;
• Sound knowledge and experience of back office administration processes;
• An ability to effectively conceptualise, design and implement new processes or challenge existing ones;
• At least 1 year’s experience of successfully managing a team or teams;
• Strong leadership qualities – ability to motivate teams of young professionals within a fast moving environment;
• Candidate needs to possess very strong communication skills (written & verbal).

Reporting structure

This Manager – Traditional Fund Accounting will report to the Manager – South African Priced Funds.