Specialist - Front Office at Maitland

Job description

Summary Of The Position

The role of the Specialist – Front Office involves focussing on Process/Service enhancement and delivery, risk management, projects and certain other operational duties within the Front Office team.

Outline Of Main Duties And Responsibilities

• Investigation, design and implementation of Front Office process development and enhancement;
• Identification, design and implementation of service improvement;
• Investigation, design and implementation of system development;
• Risk management including design and implementation of controls;
• Ownership of Front Office projects and take on of new clients;
• NX Manager Technical Specialist providing technical support to the rest of the Front Office staff as well as other users of the system within the organisation;
• Responsible for managing the implementation of any NX Manager upgrades into the Maitland environment;
• Point of contact for any projects requiring NX Manager input;
• Liaison between operations and ICT for any technical issues;
• Maintains a good working relationship with service provider Neoxam;
• Responsible for organisation and minutes of regular meetings with Neoxam;
• Responsible for logging and maintaining all NX Manager issues with Neoxam on their logging system;
• Responsible for testing and implementing any fixes supplied by Neoxam regarding the logs mentioned above.

Skills And Experience Required

• Com or similar tertiary business study, and at least 2 years experience in Asset Management portfolio administration, or 3 years relevant industry experience;
• A high attention to detail and structured approach to work;
• Strong Analytical skills and ability to think out of the box;
• Experience in NX Manager would be advantageous;
• Sound knowledge and experience of back office administration processes;
• Candidate needs to have an understanding of portfolio management processes and trading lifecycles;
• A good working knowledge of MS office & IT packages (particularly Excel);
• Excellent communication skills (written & verbal);
• Confident & enthusiastic, and able to work under pressure from clients;
• A track record of successfully working within a team.

Reporting structure

The Specialist – Front Office will report to the Manager – Front Office Specialist.

Remuneration level

Remuneration will be market related and commensurate with experience and seniority. In addition, the successful candidate will receive a competitive benefits package.