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  • Posted: May 15, 2017
    Deadline: Not specified
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  • talentCRU is the recruitment partner of choice. The team of talent experts who manage ever-changing permanent and contingent workforce needs. With our deep understanding of the talent strategy process and our bespoke MSP and RPO solutions, talentCRU revolutionises clients'​ workforce strategies. Recruitment Process Outsourcing (RPO) We provide a ta...
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    Digital Application Support

    Job description

    LOOKING FOR AN EXPERIENCED DIGITAL APPLICATION SUPPORT FOR OUR MOST VALUABLE CLIENT.

    Responsibilities:

    • Ensure Online Infrastructure and Application availability is optimal by driving effective incident and customer service request resolutions.
    • To administer and support incident and fault management within the Online and Self Service operational environment.
    • Support and administer Self-Service system changes and configuration across multiple work streams. Drive world class technical delivery using agile methodology in the relevant centre of excellences.
    • Responsibilities also include testing across all digital channels e.g. System Software, Website, App and Call Centre functionality and performance monitoring on a daily basis.

    Qualifications:

    • National Diploma in IT.
    • Experience:
    • Structure Query Language (SQL)
    • Programming Skills (SOAP UI)
    • Customer Care/Telephonic Interaction Experience.

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    Method of Application

    Interested and qualified? Go to talentCRU Proprietary Limited on to apply

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