Senior Project Manager at Dimagi

Job description

Position Description

Dimagi is seeking a Senior Project Manager to drive the implementation and delivery of mHealth projects in Southern and Eastern Africa. We are looking for a dedicated and versatile individual who is eager to work in a small, team-oriented, and impact-driven organization.

The objectives for this position are to take on overall accountability for a project, to ensure all business requirements are managed correctly, expectations are coordinated across multiple stakeholders, and deliverables are implemented in a timely fashion. The Senior Project Manager will also coordinate project teams and senior client relationships, as well as the scope of the intervention.

The successful candidate will drive industry-changing improvements to frontline healthcare delivery in low resource settings. The position will include some travel both to larger metropolitan areas for partner meetings as well as the remote corners of the Southern and Eastern African countries where community workers use our products to improve rural health. You will join our team of local and international staff to learn and share best practices and expertise from across the globe.

Compensation will depend on level of experience and qualifications but will be competitive with local rates. We request a 2-year commitment for this position, but employment is at-will according to company policies.The position is available immediately.

Job description - what will you do

Senior Project Managers at Dimagi blend technical design and consulting skills to develop creative mobile technology solutions that enable people to live healthier and more productive lives. Senior Project Manager will travel to project sites throughout Africa to meet end users, understand their needs, and design a solution that combines mobile apps with non-technology workflows to solve complex challenges in low-resource settings. The Senior Project Manager will be responsible for leading the project team in developing the solution, configuring complex features, as well as acting as the liaison between our engineers and our end users.

As Senior Project Manager, you will be the primary architect of our most complex custom solutions. Your job will be comprised of the following primary responsibilities:

Responsibilities

• Keeping on top of a range of moving work streams, managing who is working on what and that limited staff resources are properly prioritized.
• Preparing and maintaining a detailed project plan outlining the activities, necessary steps, risks, and dependencies as the project progresses
• Partnership and Program management, working with a network of partners and vendors, setting expectations on roles and responsibilities, and collaborating with them for the ultimate success of the project. This includes managing government partnerships, including expectation management, scope management, explaining technical concepts, and building strong rapport
• Constant communication and coordination with a far-flung team across multiple time zones. Expect many meetings and much e-mail.
• Planning, monitoring, and capacity building for ongoing rollout and implementation of the ICT system across multiple regions
• Providing strategic direction, to maximize our expected impact
• Support and mentor a dynamic team of development specialists to enable their effectiveness and ensure their satisfaction and growth
• Manage 3-4 direct reports, including career development, skills coaching, and delivering performance reviews
• Reporting and communicating to funding and other partners
• Liaising with a technical team on application use, maintenance, feedback, and updates
• Leading team meetings to review project progress, ensure quality implementation, coordinate tasks, and mitigate risks
• Coordinating the definition of requirements, design and development of CommCare implementations
• In keeping with Dimagi’s culture as a flat organization, working alongside Field Managers in building applications, visiting community field sites, and training partner staff

Why this is an amazing opportunity

• Tackle cutting edge problems of using technology for development, daily
• International exposure to some of the biggest projects in developing countries
• We are a dynamic execution focused team that maintains a social culture. We are excited to come to work every day
• There is a core role at Dimagi with a lot of room for growth, working from Cape Town with our global teams in Boston, Dakar and Delhi
• Live in Cape Town working with an international multi-disciplinary team
• Be challenged and fulfilled
• Is this the right position for me?
• We look for people who are interested in understanding what makes technology work in practice in low-resource settings. You’re able to self-organize and self-manage, and you love helping people solve difficult problems. You prefer small organizations to large ones, multi-tasking to single-project assignments, and a social atmosphere. You are detail oriented and comfortable with diving into the nitty gritty of technology.
• Education and Experience requirements
• Bachelor's or Master's degree in engineering, technology, public health or other related fields
• 8+ years of relevant work experience
• Experience managing the scope, timeline and quality of large projects while navigating complex multi-stakeholder environments collaboratively
• Experience managing people directly, including fostering their growth and development
• Eligible to work in South Africa
• Desired knowledge, skills and abilities
• Significant preference for experience working with governments on technology projects
• Understanding of project management methodologies and tools like MS Project, Asana, etc.
• Practical experience designing technologies for low resource settings
• Experience managing subgrantees, subcontractors and vendors
• Experience working in an international team
• Knowledge of healthcare systems across Africa

Benefits at Dimagi

• Travel around the world: Our staff has travelled to 42 countries for work. Visit the 43rd
• Work anytime, anywhere: Work your own hours from anywhere, including any of our global offices
• Generous time off: 30 days of PTO, 10 personal initiative days (independent projects), and unlimited sick days
• Fulfilling work: Work directly with end users in some of the world’s most underserved communities
• Play with cool stuff: We purchase whatever technology you need to get your work done
• Prepare for retirement: Dimagi offers a 401k in the US, Employees’ Provident Fund in India, and a Retirement Fund in South Africa; all of our retirement benefits include company matching
• Excellent health insurance: Outstanding medical plan, fully covered for you and your family
• Great parental leave policy: 12 weeks of leave to primary caregivers, six weeks to non-primary givers
• Employee stock options: You’ll have a stake in the future success of Dimagi