Tertiary Qualification(s)
- A Postgraduate Diploma in Project Management, or a relevant three-year qualification from an accredited institution
- Foundational certification in PRINCE2, PMBOK, or an equivalent project management methodology
- Prosci Practitioner Certification (or equivalent) in Change Management
Advantageous:
- advanced certifications such as PRINCE2 Practitioner, Managing Successful Programmes (MSP), PMP (Project Management Professional), or equivalent
- Ability to apply ADKAR in change management planning and execution
- Demonstrated knowledge and experience within the Supply Chain and Logistics Industry
Additional Computer Skills:
- Microsoft Visio (advanced), Microsoft Project (advanced), Excel (advanced) Project Portfolio management software (such as Clarity, etc.), Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, Power BI. Exposure to Artificial Intelligence (AI) applications
Job-related Requirements:
Project Management Experience:
- >/= 8 years in a logistics environment, including exposure to Warehouse Management System (WMS) implementations and large-scale operational projects
Change Management:
- Minimum 5 years’ experience in managing change on large scale strategic projects, including organizational changes, new systems implementations, and culture change. Passion for driving change and a proven ability to influence culture at all levels
- Exceptional stakeholder management skills including clients Ability to apply ADKAR in change management planning and execution
Warehouse & Operations Experience:
- Minimum of 3+ year in warehouse or operational management, with sound knowledge of best practices, process optimisation, and legal/compliance requirements
Leadership Experience:
- At least 5+ year in a project or operational leadership role, with demonstrated capability in team leadership, performance management, and staff development
Facilitation & Stakeholder Engagement:
- 5+ years’ experience in facilitating workshops, planning sessions, and problem-solving engagements, with the ability to influence diverse stakeholder groups toward effective outcomes
Financial Acumen:
- Minimum of 3+ year experience in budget development and financial management, including tracking and controlling CAPEX, OPEX, and P&L performance
Contractual & Commercial Exposure:
- At least 3+ year of experience supporting contract development, service level agreements (SLAs), and client negotiations
Construction Management (Advantageous):
- Exposure to construction or infrastructure-related projects within an operational environment will be beneficial
Systems & Technology Competence (Advantageous):
- Practical experience in Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, as well as data analytics tools such as Power BI. Exposure to Artificial Intelligence (AI) applications in operations or supply chain environments will be advantageous
Operational Excellence Knowledge:
- Strong understanding of warehouse best practices, including inventory management, Lean principles, and industry benchmarks (e.g., WERC standards)
Personal Attributes:
- Detail-oriented with a high standard of accuracy and quality
- Strong analytical and organisational skills
- Effective problem-solving capabilities
- High work ethic and ability to perform under pressure
Communication & Collaboration:
- Excellent written and verbal communication skills, with strong interpersonal abilities and a collaborative, team-oriented mindset
Mobility & Travel:
- Valid driver’s license and own transport
- Willingness and ability to travel within Gauteng, across South Africa, and internationally as required
ADDED ADVANTAGES FOR THIS ROLE
- Heathcare, Road Logistics, Import and Exports Best Practice: w.r.t. operational processes
- General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles
- Warehouse Design and Configuration aligned to Best Practices, OHS and Legal Compliance: Extensive knowledge and experience;
- Applied negotiation skills
- Applied risk management skills
- Supply Chain Management accreditation such as CSCP, SCOR-P, etc
- Application software development experience with strong IT acumen will be beneneficial
- SAIIE accreditation will be an added advantage
MAIN PURPOSE OF THE ROLE:
- The Project Manager is responsible for the successful delivery of assigned change initiatives and projects within agreed timelines, budget, scope, and quality standards, in alignment with client governance frameworks.
- The role requires effective engagement with all project stakeholders and close collaboration with internal and external clients to understand requirements, manage expectations, and proactively address risks, issues, and change.
- This position plays a key role in supporting company objectives by identifying, analysing, and implementing value-adding, sustainable solutions for both current and prospective customers.
Success in this role depends on the ability to align customer needs with client values, policies, and strategic objectives, while fostering strong collaboration across Global IT, Operations, contractors, and other stakeholders.
DUTIES & RESPONSIBILITIES
Key Responsibilities
Project Planning & Governance
- Develop comprehensive project plans aligned with business strategy, defining scope, timelines, resources, and financial requirements
- Apply structured methodologies (e.g., CLPA, DQP) and ensure adherence to client governance frameworks
- Manage project dependencies, milestones, and deliverables through formal planning tools
Project Execution & Delivery
- Lead end-to-end project execution to ensure delivery on time, within budget, and to required quality standards
- Coordinate activities across phases, teams, and stakeholders to ensure seamless transitions and progress
- Monitor performance and implement corrective actions where necessary
Resource & Team Management
- Assemble, lead, and motivate cross-functional project teams
- Allocate tasks, define responsibilities, and balance workloads effectively
- Facilitate workshops, planning sessions, and regular status meetings
Time & Cost Management
- Develop and maintain realistic project schedules using appropriate tools (e.g., Microsoft Project)
- Prepare and manage project budgets, tracking actual spend versus approved budgets
- Ensure efficient utilization of resources to optimize cost and delivery
Risk, Issue & Change Management
- Identify, assess, and mitigate project risks proactively
- Manage issues in line with governance and escalation protocols
- Integrate change management into project planning and execution to ensure successful adoption
- Apply ADKAR in change management planning and execution
- Create actionable deliverables for the five change management levers: communication plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
- Consult and coach business on change management and impacted employees is key.
Stakeholder & Communication Management
- Build and maintain strong stakeholder relationships based on trust, competence, and transparency
- Provide structured and timely reporting to stakeholders and executive sponsors
- Manage escalations effectively to ensure swift resolution of challenges
Quality & Continuous Improvement
- Ensure delivery of high-quality outcomes that meet or exceed stakeholder expectations
- Drive continuous improvement and best practice adoption across projects
Commercial & Contractual Support
- Support contract development and negotiations with clients and suppliers
- Assist in procurement processes, ensuring alignment with ethical standards and company policies
Governance & Reporting
- Prepare and facilitate Project Steering Committee meetings
- Ensure compliance with approved project management frameworks and reporting standards
- Maintain accurate project documentation and performance tracking
Tools & Methodologies
- Project Office tools (e.g., Clarity)
- Microsoft Project (scheduling and planning)
- Microsoft Visio (process and solution design)
- SAP / Webcost (cost management)
- Cherwell (service request management)
- DQP (DSV Quality Process)
- CLPA (Contract Logistics Project Approach)
- ADKAR (change management assessment tool)
Additional Requirements:
- Willingness to travel locally and internationally as required
- Ability to operate in a complex, multi-stakeholder, global environment
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