Job Vacancies at DSV

Main Purpose of the Role:

• The Ocean Export Supervisor is responsible for leading and managing the day-to-day operations of the Ocean Export department, ensuring that all export shipments are processed efficiently, accurately, and in accordance with customer requirements, company procedures, and industry regulations.
• The role provides operational leadership to the team by driving performance, maintaining service quality, and ensuring that departmental objectives and customer expectations are consistently achieved.  A critical aspect of the role is building and maintaining strong relationships with customers, carriers, overseas offices, transport providers, and internal stakeholders.
• Through regular customer engagement and performance monitoring, the supervisor ensures SLA and KPi commitments are met while identifying opportunities for continuous improvement, operational efficiencies, and business growth.

Job Related Requirements:

• Grade 12
• Minimum 7 years’ experience in ocean freight forwarding Import and Export
• Minimum 2 years in a supervisory role
• Own Transport
• Ability to work overtime / after hours when required
• Leadership courses (DSV talent pool etc.) OR Management programs – advantage

Electives

• Knowledge of current Incoterms
• Knowledge of international freight forwarding
• Excellent communication skills
• Good planning and self-management skills
• Knowledge of Hazardous/Dangerous Goods

Duties & Responsibilities

• Run with daily exception reports for operations and manage with staff
• Manage productivity daily / weekly / monthly
• Drive internal and external metrics daily / weekly
• Evaluate service levels weekly / monthly
• Customer relationship management and service delivery excellence.
• Process compliance, data quality, and operational governance.
• Continuous improvement and efficiency enhancement initiatives
• Processing of ocean export shipments – end to end
• To drive metric performance
• To support sales in their objectives in achieving growth targets
• To support operations with queries and manage customer expectations
• Identify and target opportunities for improved effiencies
• Identifying problems in a project design and evaluating alternative methods
• Directly supervising staff
• To ensure accurate and timely reporting
• To identify improvements on processes within operations to drive efficiency
• To manage any new processes or system developments with operations
• To manage staff and career development to ensure the retention of key staff and their progress within the organization

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Main Purpose of The Role:

• Coordinate customer strategic workstreams and support solution design, business analysis and EDI migration projects for SSA customers, with a primary focus on POM customers in Cape Town.
• The role works closely with Operations, Account Management, IT and the Customer Integration Office to deliver defined project activities, track milestones and risks, and support implementation and operational readiness. Complex decisions, commercial matters and significant risks are escalated to the accountable lead.

Minimum Requirements:

• Approximately 2–4 years’ experience in business analysis, customer implementation, systems support, project coordination, freight forwarding operations or account management.
• Practical exposure to EDI/API integrations, customer onboarding, testing, process mapping or operational implementation.
• Ability to coordinate multiple workstreams, maintain action trackers and follow up on deliverables across business, IT, Operations and customer stakeholders.
• Strong written and verbal communication skills and confidence engaging customers and internal stakeholders.
• Ability to work independently on defined deliverables and escalate complex decisions, risks and scope changes appropriately.
• Based in Cape Town and available to support SSA customer projects as required.

Qualifications:

• Matric / Grade 12 (essential).
• Relevant tertiary qualification in Business Analysis, Logistics, Supply Chain, Information Systems or Project Management (advantageous).

Computer packages:

• Intermediate to advanced MS Excel, PowerPoint, Word and Outlook.
• Working knowledge of EDI/API concepts, customer integration processes and freight forwarding TMS / customer visibility platforms.
• Ability to document requirements, map processes, prepare test scenarios and analyse operational data.

Duties and Responsibilities:

• Coordinate customer project meetings, strategic workstreams, action logs, dependencies, milestones and stakeholder follow-ups.
• Prepare status updates covering progress, decisions required, risks, blockers, owners and due dates.
• Gather business and operational requirements, map current- and future-state processes and complete background analysis to support solution design.
• Translate customer and operational requirements into structured inputs for solution owners, IT and integration teams; assist with tender and change request documentation where required.
• Support the planning and execution of EDI migrations for SSA customers, including the collection and validation of message guides, sample files, schemas, system triggers and reference shipments.
• Prepare Business Request Forms and support the development and review of scope documents, business requirements and EDI specifications.
• Develop test scenarios, reference shipments, UAT packs, issue logs and sign-off documentation for inbound and outbound messages.
• Coordinate UAT readiness and execution with customers, Operations, IT and integration teams; track defects, resolutions and approvals.
• Prepare procedures, work instructions, process maps, training material and handover documentation to support operational readiness.
• Assist with training, go-live preparation and hypercare, including issue logging, follow-up and escalation through agreed support channels.
• Provide first-line business support for assigned customer projects and migrations, escalating technical or solution issues to the relevant specialist or project lead.
• Maintain accurate project records and trackers in line with governance and quality standards; build relationships across customer, local and regional stakeholder groups.
• Identify recurring issues, process gaps and opportunities to simplify and improve customer integration delivery.

Added Advantages:

• Experience in freight forwarding, logistics, POM or customer integration.
• Knowledge of EDI message flows, migration activities, UAT and post-go-live support.
• Strong coordination, administration, documentation and analytical skills.
• Practical, solution-oriented approach and ability to turn requirements into clear actions.
• Ability to prepare concise presentations, process maps, procedures, test packs and status updates.
• Relationship-building skills and confidence working with regional and global teams.

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Tertiary Qualification(s)

• A Postgraduate Diploma in Project Management, or a relevant three-year qualification from an accredited institution
• Foundational certification in PRINCE2, PMBOK, or an equivalent project management methodology
• Prosci Practitioner Certification (or equivalent) in Change Management

Advantageous:

• advanced certifications such as PRINCE2 Practitioner, Managing Successful Programmes (MSP), PMP (Project Management Professional), or equivalent
• Ability to apply ADKAR in change management planning and execution
• Demonstrated knowledge and experience within the Supply Chain and Logistics Industry

Additional Computer Skills: 

• Microsoft Visio (advanced), Microsoft Project (advanced), Excel (advanced) Project Portfolio management software (such as Clarity, etc.), Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, Power BI. Exposure to Artificial Intelligence (AI) applications 

Job-related Requirements:

Project Management Experience:

• >/= 8 years in a logistics environment, including exposure to Warehouse Management System (WMS) implementations and large-scale operational projects 

Change Management:

• Minimum 5 years’ experience in managing change on large scale strategic projects, including organizational changes, new systems implementations, and culture change. Passion for driving change and a proven ability to influence culture at all levels
• Exceptional stakeholder management skills including clients Ability to apply ADKAR in change management planning and execution 

Warehouse & Operations Experience:

• Minimum of 3+ year in warehouse or operational management, with sound knowledge of best practices, process optimisation, and legal/compliance requirements 

Leadership Experience:

• At least 5+ year in a project or operational leadership role, with demonstrated capability in team leadership, performance management, and staff development 

Facilitation & Stakeholder Engagement:

• 5+ years’ experience in facilitating workshops, planning sessions, and problem-solving engagements, with the ability to influence diverse stakeholder groups toward effective outcomes 

Financial Acumen:

• Minimum of 3+ year experience in budget development and financial management, including tracking and controlling CAPEX, OPEX, and P&L performance 

Contractual & Commercial Exposure:

• At least 3+ year of experience supporting contract development, service level agreements (SLAs), and client negotiations 

Construction Management (Advantageous):

• Exposure to construction or infrastructure-related projects within an operational environment will be beneficial 

Systems & Technology Competence (Advantageous):

• Practical experience in Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, as well as data analytics tools such as Power BI. Exposure to Artificial Intelligence (AI) applications in operations or supply chain environments will be advantageous 

Operational Excellence Knowledge:

• Strong understanding of warehouse best practices, including inventory management, Lean principles, and industry benchmarks (e.g., WERC standards) 

Personal Attributes:

• Detail-oriented with a high standard of accuracy and quality
• Strong analytical and organisational skills
• Effective problem-solving capabilities
• High work ethic and ability to perform under pressure 

Communication & Collaboration:

• Excellent written and verbal communication skills, with strong interpersonal abilities and a collaborative, team-oriented mindset 

Mobility & Travel:

• Valid driver’s license and own transport
• Willingness and ability to travel within Gauteng, across South Africa, and internationally as required

ADDED ADVANTAGES FOR THIS ROLE

• Heathcare, Road Logistics, Import and Exports Best Practice: w.r.t. operational processes
• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles
• Warehouse Design and Configuration aligned to Best Practices, OHS and Legal Compliance: Extensive knowledge and experience;
• Applied negotiation skills
• Applied risk management skills
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc
• Application software development experience with strong IT acumen will be beneneficial
• SAIIE accreditation will be an added advantage

MAIN PURPOSE OF THE ROLE: 

• The Project Manager is responsible for the successful delivery of assigned change initiatives and projects within agreed timelines, budget, scope, and quality standards, in alignment with client governance frameworks.
• The role requires effective engagement with all project stakeholders and close collaboration with internal and external clients to understand requirements, manage expectations, and proactively address risks, issues, and change. 
• This position plays a key role in supporting company objectives by identifying, analysing, and implementing value-adding, sustainable solutions for both current and prospective customers.

Success in this role depends on the ability to align customer needs with client values, policies, and strategic objectives, while fostering strong collaboration across Global IT, Operations, contractors, and other stakeholders. 

DUTIES & RESPONSIBILITIES 

Key Responsibilities

Project Planning & Governance

• Develop comprehensive project plans aligned with business strategy, defining scope, timelines, resources, and financial requirements
• Apply structured methodologies (e.g., CLPA, DQP) and ensure adherence to client governance frameworks
• Manage project dependencies, milestones, and deliverables through formal planning tools 

Project Execution & Delivery

• Lead end-to-end project execution to ensure delivery on time, within budget, and to required quality standards
• Coordinate activities across phases, teams, and stakeholders to ensure seamless transitions and progress
• Monitor performance and implement corrective actions where necessary 

Resource & Team Management

• Assemble, lead, and motivate cross-functional project teams
• Allocate tasks, define responsibilities, and balance workloads effectively
• Facilitate workshops, planning sessions, and regular status meetings 

Time & Cost Management

• Develop and maintain realistic project schedules using appropriate tools (e.g., Microsoft Project)
• Prepare and manage project budgets, tracking actual spend versus approved budgets
• Ensure efficient utilization of resources to optimize cost and delivery 

Risk, Issue & Change Management

• Identify, assess, and mitigate project risks proactively
• Manage issues in line with governance and escalation protocols
• Integrate change management into project planning and execution to ensure successful adoption
• Apply ADKAR in change management planning and execution
• Create actionable deliverables for the five change management levers: communication plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
• Consult and coach business on change management and impacted employees is key. 

Stakeholder & Communication Management

• Build and maintain strong stakeholder relationships based on trust, competence, and transparency
• Provide structured and timely reporting to stakeholders and executive sponsors
• Manage escalations effectively to ensure swift resolution of challenges 

Quality & Continuous Improvement

• Ensure delivery of high-quality outcomes that meet or exceed stakeholder expectations
• Drive continuous improvement and best practice adoption across projects 

Commercial & Contractual Support

• Support contract development and negotiations with clients and suppliers
• Assist in procurement processes, ensuring alignment with ethical standards and company policies 

Governance & Reporting

• Prepare and facilitate Project Steering Committee meetings
• Ensure compliance with approved project management frameworks and reporting standards
• Maintain accurate project documentation and performance tracking 

Tools & Methodologies

• Project Office tools (e.g., Clarity)
• Microsoft Project (scheduling and planning)
• Microsoft Visio (process and solution design)
• SAP / Webcost (cost management)
• Cherwell (service request management)
• DQP (DSV Quality Process)
• CLPA (Contract Logistics Project Approach)
• ADKAR (change management assessment tool)

Additional Requirements:

• Willingness to travel locally and internationally as required
• Ability to operate in a complex, multi-stakeholder, global environment

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• Job-related requirements - 3-4 years freight forwarding & clearing experience, sound knowledge of the import clearing process, Cargo wise knowledge will be advantageous
• Job Description - The control & monitoring of clients import shipment through the import / customs process until cargo is delivered. will be required to pass landing orders & visit clients with commercial teams

Duties & Responsibilities:

• must be able to work long hours when required
• ability to work within time constraint and make own decisions
• punctuality and time management skills are essential to this position
• ability to work under pressure with minimal supervision
• ability to communicate effectively on all levels
• ability to meet targets & deadlines
• paying attention to detail & dealing with errors promptly
• own reliable transportation to & from work
• dealing with both internal & external clients / service providers
• ability to build relationships with clients
• ability to resolve queries from the clients
• ability to control the operations process with reference to your clients shipments
• administrative duties, checking documents are accurate before sending for clearing
• operating paperless
• responding to queries within the time prescribed
• running dashboard from our operating system either Tango or Cargo Wise
• keeping clients updated via status reports / what app groups
• work with back-office team to make sure we achieve the client requirements
• ability to resolve vendor queries timeously
• dealing with customs / border police stop & OGA departments

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Main Purpose of the Role

• The Senior Financial Controller, Tax and Compliance, Cluster, SSA oversees tax and statutory compliance, financial controls and governance for assigned entities across Sub-Saharan Africa. The role provides technical accounting and tax guidance, manages compliance risks and supports informed business decisions in collaboration with local and Group stakeholders.
• The incumbent acts as a finance compliance and tax subject matter expert, supporting alignment with IFRS, local statutory requirements, applicable tax legislation, Group policies and corporate governance standards.

Tertiary Qualifications

• Preferred academic qualification: a postgraduate qualification in Accounting, Taxation or a related field, such as HDip Tax or MCom Taxation.
• Professional designation or registration: CA(SA), SAIPA membership or registration as a Tax Practitioner is advantageous, not mandatory.

Computer Literacy Level

• Intermediate to advanced proficiency in Microsoft Word, PowerPoint and Outlook.
• Advanced Microsoft Excel skills for financial analysis, reconciliations and supporting schedules.

Additional Computer Skills

• SAP ERP experience is advantageous, not mandatory.
• Proficiency in SARS eFiling and equivalent revenue-authority portals relevant to assigned entities.

Job-Related Requirements

• Advanced knowledge of IFRS and financial reporting.
• Strong knowledge of direct and indirect taxation and tax governance.
• Sound understanding of internal controls, risk management and corporate governance.
• Strong financial analysis, reconciliation and technical writing skills.
• Five to ten years of relevant finance experience, including at least five years in a senior financial control, tax, compliance or finance management role.
• Demonstrated experience in statutory reporting, tax compliance, audits and engagements with revenue authorities.
• Practical experience applying IFRS and managing corporate income tax, VAT and withholding tax requirements.

Added Advantages — Not Mandatory

• Multi-country Sub-Saharan African tax and statutory compliance experience, including engagement with revenue authorities, auditors and professional advisers across jurisdictions.
• Experience in a medium to large multinational, shared-services, regional finance or multi-entity environment; logistics, freight forwarding or supply-chain exposure is an added advantage.
• Experience supporting business acquisitions, legal-entity restructures, integrations or finance transformation projects.
• Experience preparing or reviewing IFRS technical accounting or tax position papers and testing financial controls or remediating audit findings.
• Experience leading or coaching finance, tax or compliance professionals.
• Experience improving tax and compliance processes through standardisation, automation or data analytics.

Duties and Responsibilities

Financial Reporting & Control

• Analyse financial results and communicate material variances, risks and opportunities to management.
• Ensure compliance with IFRS, applicable accounting policies and Group financial reporting requirements.
• Prepare and/or review annual financial statements and coordinate statutory financial reporting for assigned entities, in line with agreed responsibilities and approval requirements.
• Monitor and improve the effectiveness of financial controls, close processes and reporting procedures.

Tax Compliance & Governance

• Manage direct and indirect tax compliance for all assigned entities.
• Prepare or review corporate income tax, provisional tax, VAT, withholding tax, dividends tax and other applicable returns, and coordinate timely submission following the required approvals.
• Prepare or review current tax provisions, deferred tax calculations and related financial statement disclosures for accuracy and completeness.
• Prepare or review tax computations, supporting schedules and reconciliations before submission for approval.
• Support engagements with SARS and other relevant revenue authorities, including audits, verifications, reviews and disputes.
• Monitor legislative developments and assess the operational, reporting and financial impact on the business.
• Assess tax implications of complex transactions and business initiatives, consulting Group Tax and relevant advisers and obtaining required approvals where applicable.
• Coordinate cross-border taxation and withholding tax compliance requirements.

Financial Compliance & Internal Controls

• Implement and monitor Group financial compliance and internal control requirements and develop or maintain local procedures that address entity-specific risks without overriding Group policies.
• Ensure adherence to Group Finance policies, procedures, delegated authorities and approval requirements.
• Conduct periodic reviews of key financial and tax controls and retain appropriate evidence of performance.
• Coordinate remediation of control deficiencies, audit findings and compliance gaps with responsible owners, and track agreed corrective actions to completion.
• Identify financial, tax and compliance risks and implement proportionate mitigation plans.
• Support fraud prevention, governance and segregation-of-duties initiatives.
• Maintain complete and audit-ready supporting documentation and control records.

Audit Management

• Coordinate external and internal audit activities for assigned entities.
• Support liaison with auditors on financial reporting, controls, statutory and tax matters.
• Prepare and review audit schedules, supporting documentation and technical position papers.
• Ensure timely, complete responses to audit queries and escalate unresolved technical matters to the appropriate stakeholders.

Regulatory & Statutory Compliance

• Manage financial and statutory compliance within the role’s remit, coordinating company-law, exchange-control and other specialist regulatory matters with Legal, Treasury and relevant local or Group specialists.
• Coordinate non-tax statutory and regulatory submissions for assigned entities with responsible stakeholders, obtaining required approvals and retaining a complete audit trail.
• Maintain a compliance calendar and monitor filing, payment and reporting deadlines.
• Escalate significant compliance risks, breaches and overdue actions to appropriate management.

Business Support & Advisory

• Provide practical finance, tax and compliance guidance to business units and management.
• Support strategic projects, acquisitions, restructures and integrations within the regional finance remit, coordinating with Group Finance, Group Tax, Legal and Treasury as applicable.
• Support commercial decision-making through financial analysis and tax risk assessments.
• Evaluate proposed transactions for accounting, tax, controls and compliance implications.
• Drive process improvement, standardisation and appropriate automation within the Finance function, including support for system implementations and process migrations.

Other Duties

• Provide coaching, technical guidance and knowledge transfer to Finance and business stakeholders.
• Maintain finance, tax and compliance templates and guidance material to support consistent execution.
• Represent the Tax and Compliance function in relevant regional, Group or cross-functional forums.
• Assist with urgent tax, statutory, audit or regulatory matters and authorised special investigations within the role’s remit and relevant expertise.
• Provide cover for senior Finance team members during peak periods or absences, within relevant expertise and agreed priorities.
• Perform ad hoc financial analysis, technical reviews and compliance assessments within the role’s scope, as requested by management.
• Undertake other reasonable duties aligned with the nature, seniority and objectives of the role.

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Main Purpose of the Role

• The Manager, Tax and Compliance, Cluster, SSA oversees tax and statutory compliance, financial controls and governance for assigned entities across Sub-Saharan Africa. The role provides technical accounting and tax guidance, manages compliance risks and supports informed business decisions in collaboration with local and Group stakeholders.
• The role leads the Tax and Compliance department, with responsibility for day-to-day operations, team development, workload allocation and the timely delivery of accurate, complete work, while remaining hands-on in preparation and technical execution where required.
• The incumbent acts as a finance compliance and tax subject matter expert, supporting alignment with IFRS, local statutory requirements, applicable tax legislation, Group policies and corporate governance standards.

Tertiary Qualifications

• Preferred academic qualification: a postgraduate qualification in Accounting, Taxation or a related field, such as HDip Tax or MCom Taxation.
• Professional designation or registration: CA(SA), SAIPA membership or registration as a Tax Practitioner is advantageous, not mandatory.

Computer Literacy Level

• Intermediate to advanced proficiency in Microsoft Word, PowerPoint and Outlook.
• Advanced Microsoft Excel skills for financial analysis, reconciliations and supporting schedules.

Additional Computer Skills

• SAP ERP experience is advantageous, not mandatory.
• Proficiency in SARS eFiling and equivalent revenue-authority portals relevant to assigned entities.

Job-Related Requirements

• Advanced knowledge of IFRS and financial reporting.
• Strong knowledge of direct and indirect taxation and tax governance.
• Sound understanding of internal controls, risk management and corporate governance.
• Strong financial analysis, reconciliation and technical writing skills.
• Five to ten years of relevant finance experience, including at least five years in a senior financial control, tax, compliance or finance management role.
• Demonstrated experience in statutory reporting, tax compliance, audits and engagements with revenue authorities.
• Practical experience applying IFRS and managing corporate income tax, VAT and withholding tax requirements.
• Demonstrated ability to lead and develop a finance, tax or compliance team, allocate work effectively, review deliverables and manage competing priorities to meet deadlines.

Added Advantages — Not Mandatory

• Multi-country Sub-Saharan African tax and statutory compliance experience, including engagement with revenue authorities, auditors and professional advisers across jurisdictions.
• Experience in a medium to large multinational, shared-services, regional finance or multi-entity environment; logistics, freight forwarding or supply-chain exposure is an added advantage.
• Experience supporting business acquisitions, legal-entity restructures, integrations or finance transformation projects.
• Experience preparing or reviewing IFRS technical accounting or tax position papers and testing financial controls or remediating audit findings.
• Experience developing technical training programmes or succession plans for finance, tax or compliance professionals.
• Experience improving tax and compliance processes through standardisation, automation or data analytics.

Duties and Responsibilities

Department & Team Management

• Lead and manage the day-to-day operations of the Tax and Compliance department across assigned entities, taking responsibility for departmental planning, delivery, service quality and issue resolution within agreed authorities.
• Allocate and rebalance work according to team capacity, skills, entity complexity and priorities; establish clear ownership, review responsibilities and backup arrangements.
• Manage departmental deadlines through an integrated work plan aligned with the compliance calendar and reporting and audit timetables; monitor progress, resolve bottlenecks and escalate delivery risks or resource constraints early.
• Develop the team through regular coaching, feedback, technical training, cross-training and individual development plans, building capability and continuity across key responsibilities.
• Oversee the accuracy, completeness and quality of departmental deliverables, ensuring appropriate review, supporting evidence and approvals before submission or release.
• Remain hands-on in the technical duties below, preparing calculations, returns, reconciliations, financial statements, schedules and technical papers where required by complexity, workload or team capacity, while maintaining appropriate independent review and segregation of duties.
• Coordinate departmental priorities and dependencies with local and Group stakeholders, and keep management informed of delivery status, significant risks and support requirements.

Financial Reporting & Control

• Analyse financial results and communicate material variances, risks and opportunities to management.
• Ensure compliance with IFRS, applicable accounting policies and Group financial reporting requirements.
• Prepare and/or review annual financial statements and coordinate statutory financial reporting for assigned entities, in line with agreed responsibilities and approval requirements.
• Monitor and improve the effectiveness of financial controls, close processes and reporting procedures.

Tax Compliance & Governance

• Manage direct and indirect tax compliance for all assigned entities.
• Prepare or review corporate income tax, provisional tax, VAT, withholding tax, dividends tax and other applicable returns, and coordinate timely submission following the required approvals.
• Prepare or review current tax provisions, deferred tax calculations and related financial statement disclosures for accuracy and completeness.
• Prepare or review tax computations, supporting schedules and reconciliations before submission for approval.
• Support engagements with SARS and other relevant revenue authorities, including audits, verifications, reviews and disputes.
• Monitor legislative developments and assess the operational, reporting and financial impact on the business.
• Assess tax implications of complex transactions and business initiatives, consulting Group Tax and relevant advisers and obtaining required approvals where applicable.
• Coordinate cross-border taxation and withholding tax compliance requirements.

Financial Compliance & Internal Controls

• Implement and monitor Group financial compliance and internal control requirements and develop or maintain local procedures that address entity-specific risks without overriding Group policies.
• Ensure adherence to Group Finance policies, procedures, delegated authorities and approval requirements.
• Conduct periodic reviews of key financial and tax controls and retain appropriate evidence of performance.
• Coordinate remediation of control deficiencies, audit findings and compliance gaps with responsible owners, and track agreed corrective actions to completion.
• Identify financial, tax and compliance risks and implement proportionate mitigation plans.
• Support fraud prevention, governance and segregation-of-duties initiatives.
• Maintain complete and audit-ready supporting documentation and control records.

Audit Management

• Coordinate and manage the full external and internal audit activities for assigned entities.
• Manage liaison with auditors on financial reporting, controls, statutory and tax matters.
• Prepare and review audit schedules, supporting documentation and technical position papers.
• Ensure timely, complete responses to audit queries and escalate unresolved technical matters to the appropriate stakeholders.

Regulatory & Statutory Compliance

• Manage financial and statutory compliance within the role’s remit, coordinating company-law, exchange-control and other specialist regulatory matters with Legal, Treasury and relevant local or Group specialists.
• Coordinate non-tax statutory and regulatory submissions for assigned entities with responsible stakeholders, obtaining required approvals and retaining a complete audit trail.
• Maintain a compliance calendar and monitor filing, payment and reporting deadlines.
• Escalate significant compliance risks, breaches and overdue actions to appropriate management.

Business Support & Advisory

• Provide practical finance, tax and compliance guidance to business units and management.
• Support strategic projects, acquisitions, restructures and integrations within the regional finance remit, coordinating with Group Finance, Group Tax, Legal and Treasury as applicable.
• Support commercial decision-making through financial analysis and tax risk assessments.
• Evaluate proposed transactions for accounting, tax, controls and compliance implications.
• Drive process improvement, standardisation and appropriate automation within the Finance function, including support for system implementations and process migrations.

Other Duties

• Provide coaching, technical guidance and knowledge transfer to Finance and business stakeholders.
• Maintain finance, tax and compliance templates and guidance material to support consistent execution.
• Represent the Tax and Compliance function in relevant regional, Group or cross-functional forums.
• Assist with urgent tax, statutory, audit or regulatory matters and authorised special investigations within the role’s remit and relevant expertise.
• Provide cover for senior Finance team members during peak periods or absences, within relevant expertise and agreed priorities.
• Perform ad hoc financial analysis, technical reviews and compliance assessments within the role’s scope, as requested by management.
• Undertake other reasonable duties aligned with the nature, seniority and objectives of the role.

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Main Purpose of The Role:

• To be part of New Business Commercial Team and champion New Business growth for DSV.
• To Protect, Grow and Innovate with regards to New Business Signed on.

Minimum Requirements:

• Minimum of 4 years’ Sales experience in  Freight Forwarding

Added advantages:

Skills & Competencies: 

Technical & Commercial

• Strong understanding of Air & Sea freight forwarding products and services
• Proven ability to sell complex logistics solutions
• Solid commercial, negotiation, and financial acumen

Soft Skills 

• Results-driven with a strong hunter mindset
• Excellent communication and presentation skills
• Relationship builder with stakeholder management capability
• Self-motivated, disciplined, and resilient

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).
• CRM Sytems

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

Business Development & Sales 

• dentify and pursue new Air & Sea freight opportunities within target industries and trade lanes
• Develop and execute new business sales plans to achieve volume, revenue, and margin targets
• Build and maintain a strong sales pipeline through prospecting, networking, and referrals
• Lead customer negotiations, pricing discussions, and contract finalisation
• Drive cross-selling opportunities across DSV’s broader service offerings where applicable

Customer & Account Management

• Establish trusted, long-term relationships with key decision-makers and stakeholders
• Understand customer supply chain needs and propose tailored logistics solutions
• Ensure smooth onboarding and handover to operations, maintaining service excellence
• Proactively manage customer performance, retention, and growth opportunities

Market & Strategic Insight

• Monitor market trends, competitor activity, and customer needs within Air & Sea freight
• Contribute to sales strategy and vertical-specific initiatives
• Provide accurate revenue forecasting and reporting through CRM and internal tools

Internal Collaboration

• Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
• Ensure adherence to DSV policies, governance, and ethical sales practices

Key Performance Indicators (KPIs)

• New business revenue and gross profit
• Customer acquisition and pipeline conversion
• Margin quality and yield
• Retention of newly acquired customers 
• Accuracy of forecasts and CRM discipline