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  • Posted: May 19, 2017
    Deadline: Not specified
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    Bytes Managed Solutions’ (Bytes MS) strategic vision is to offer its market an integrated, end-to-end solutions that enable and facilitates businesses to engage in high volume profitable business transactions. The business crafts the majority of its solutions and services by adding value to core partners. The organisation is the exclusive distributor ...
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    Desktop Support Technician

    Job description

    Key Result Areas:

    • Providing 2nd level desktop support
    • Troubleshooting and resolving software and hardware issues onsite
    • Deployment of software and hardware
    • Providing remote support
    • Network and Printer monitoring
    • Configure and solve problems relating to Microsoft office professional, Microsoft Project, Microsoft Visio, Microsoft Outlook and any other approved client software.
    • Managing incidents and requests
    • Handling escalation and queries from the IT manager

    Qualifications & Experience:

    • Matric
    • Relevant IT diploma /course, A+, N+
    • MS Office Applications
    • Call management systems
    • 3 years’ experience in IT environment
    • 1-2 years’ experience in technical support
    • 1-2 years’ experience in desktop support

    Method of Application

    Interested and qualified? Go to Bytes Managed Solutions on www.linkedin.com to apply

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