Outbound Planner at Sandvik

Job description

The role

Manage the customer order f low processes through the global and regional hubs for the allocated regional customers.

Key performance areas

• Safety and Environment
• Ensure that Sandvik Policies and Procedures are adhered to, and provide proactive and visible safety leadership in all daily activities.
• Participation in safety improvement activities
• Setting highest standards of personal safety
• Report all accidents, incidents, and injuries immediately and complete all relevant documentation.
• Adopt a proactive approach to building a sustainable safety culture within the workplace.
• Order processing
• Daily release of customer orders and include the management of auto, mass and manual release orders
• Daily review of suspended orders
• Execute the cancellation of orders based on customer requests, superseded items, etc.
• Working with Inventory, Purchasing or Warehouse teams to source items
• Resolve order issues like incorrect addresses, shipping instructions, etc.
• Aging management
• Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems
• Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed
• Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created
• Logistics Process and Support (LPS)
• Review and resolve LPS tickets or escalate as appropriate
• Review Unit Down Orders and expedite accordingly on a daily basis
• General
• Quarterly review and maintenance of Customer Masters
• Weekly communication to internal customers regarding progress on all open orders
• Act as the central point of contact for the Sales Area for all Logistics queries which might include freight, inventory or distribution services

Your profile

• Matric (Grade 12) or equivalent qualification.
• Diploma/ Degree in Logistics or Supply Chain Management.
• Minimum of 2 years’ experience in a similar position in a Warehousing/Distribution/Supply Chain environment
• Experience in managing internal and/or external customer accounts
• Good working knowledge of International Trade and Freight processes
• Prior exposure to Aurora, DI and Qlikview is an advantage
• Proficient in Microsoft office. Minimum requirement is to be proficient at intermediate level in Excel
• Exposure to (Sandvik) EHS management systems
• Proven ability to work efficiently within a Distribution Service environment and complete duties in an autonomous manner
• Proven ability to effectively communicate, liaise and negotiate with a range of stakeholders
• Commitment to excellence and timeliness in internal client service
• Positive attitude and willingness to learn
• Strong and proven focus on business and process improvement
• Excellent written and oral communication skills
• Able to adapt to change
• Lateral thinker & Problem Solver

Location

Wingfield Park

Who May Apply

All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.

How To Apply

To apply, please click on the ‘Apply Now’ button, or access the Sandvik website www.sandvik.com/career.

Applications close: 29 May 2017

Job Reference No: 351976

If you have any further queries, please contact us on 0800 331 331.

Recruiter: Emelda Moganedi

Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population.