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Dial a Nerd is an IT support company dedicated to businesses, educational institutions and home users. Established in 1998, Dial a Nerd has helped tens of thousands of customers simplify their technology. With branches in Johannesburg and Cape Town, we have many experienced, affordable and friendly technicians who can help with countless matters such as, but...
Job description
Dial a Nerd Business is looking for a technician with a minimum of 7 years’ experience in the IT industry. Experience in rolling out or migrating to new servers, Exchange and Office 365 is required.
Current position would be ideal for a person who enjoys being involved in projects or rollouts of various systems. A solid foundation in IT is required as this person will often be faced with new technology and issues. The person would be expected to manage a group of technicians and take on a role of a technical project lead reporting directly to a Project Manager. This person should be someone who has a positive outlook, enjoys a challenge and can communicate well with customers, suppliers and internal staff.
Technician Experience should include: Networking, Ethernet & Wi-Fi etc.; Internet i.e. ADSL, LTE, fibre, microwave etc.; Printing and Scanning; Folder Sharing; Troubleshooting; Email, Diagnose and resolve desktop related problems. PST, SMTP, POP errors etc.; Computer backup, format and reinstall (BFR); Software installation; Windows Support 7 - 10; Mac OS; Computer hardware; DNS (Basic / Dynamic); MS Office; User Administration (AD new users / passwords etc); Anti-Virus; Backup Monitoring; MS Server and subscription Services.
Salary R25k-R28k
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