Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 57 countries, and over 31,000 employees, we...
Job description
Do you want to be the person who exceeds your potential?
If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.
We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
We are currently looking for a SCCM ENGINEER (L2) to support the business in achieving its strategic objectives.
What we expect you to do:
The SCCM Engineer (L2) is an intermediate to high level position in the EUC/DC/FS engineer job family and is proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The SCCM Engineer (L2) focuses on second line support for medium complexity incidents and maintains the Datacentre or End-user Computing environmental and monitoring equipment.
Reports
The SCCM Engineer (L2) is also responsible for producing breach and other reports that are necessary for the correct operation of processes. They identify failures and shortcomings in the current processes and escalate with recommendations.
Behavioural skills
The SCCM Engineer (L2) is required to strictly comply with all processes and procedures as prescribed by Dimension Data and the client when relevant. Their ability to communicate well and to capture all pertinent details when required will contribute to their success.
Here’s what we are looking for in candidates for this job
REQUIREMENTS
ENTRY QUALIFICATIONS
KNOWLEDGE & COMPETENCE
Diversity in Dimension Data
Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.
Build your CV for free. Download in different templates.
Join our happy subscribers