Junior Client Service at AdMakers International

Job description

Reports to: Account Executives, Account Manager.

Remuneration: To be discussed

Position Summary

The successful applicant will be a self-starter, who takes direction well. Work closely with the Client Service Department and the Studio on a variety of projects and daily tasks. The position calls for a Junior Account Executive (with at least 1 years’ experience), who wishes to gain valuable experience with a reputable, international agency based in Cape Town.

Principal Responsibilities

• Collaborate with Account Executives in the preparation of recommendations and marketing strategy and carry out client instructions.
• Prioritise assigned projects and revise plans when required.
• Manage work flow on assigned projects, ensuring that no deadlines are missed.
• Day-to-day administrative duties: coordinate internal team and client meetings,
• book rooms/conference lines, prepare relevant materials for meetings, maintain account records.
• Assist AE team with filing and general document management.
• Organise/manage client presentations.
• Develop strong, positive working relationships with all agency departments: studio,
• traffic, production, finance and others.
• Synchronise communication between account teams, vendors and clients.
• Proofread all copy and documents produced for client, ensuring final creative
• product is error-free.
• Recommend sound solutions and ideas.
• Assist team with external events and/or activations.

Qualifications/ Competencies

To perform the job successfully, applicants should be competent in the following:

• Planning/organising — can prioritise and plan work activities and use time efficiently.
• Quality control — is accurate and thorough, monitors own work to ensure quality and applies feedback to improve performance.
• Time management — meets productivity standards and completes work in a timely manner.
• Adaptability — adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability — consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Required:

• Bachelor’s Degree or related qualification in the Marketing or Advertising fields or in final year of obtaining relevant qualification.
• Strong computer skills, with proficiency in Microsoft Office suite.
• Proven communication skills.
• Past experience.
• Well-presented and groomed.
• Good sense of humour.
• Outstanding client service and relationship building; professional in all business conduct.
• Ability to work autonomously.
• Highly organised.
• Friendly demeanor.
• Presentation skills a plus.
• Excellent communication skills.
• Must work well under pressure

Must demonstrate a proven track record of:

Ability to manage tight deadlines and budgets for a retail-based client; sense of urgency.

Working Conditions:

• Professional, open-plan office environment.
• Must liaise constantly throughout the day with clients and internal departments
• Must be able to work outside of regular business hours, if and when required.