Receptionist and Switchboard Operator at Fossil Group, Inc.

Job description

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. Other administration.

Receptionist Job Duties:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures; monitoring visitors and keeping accurate record.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Assist with customer queries and status updates on repairs
• Creating and sending insurance quotations to customers
• Boardroom bookings and coordination
• Assist with filing, scheduling meetings and general admin duties

Desired Skills

Telephone etiquette, excellent verbal communication, friendly and welcoming attitude, patience, Microsoft office skills, listening, professionalism, customer focus, organization, handles pressure.