Business Intelligence Specialist at Telesure Group Services

Job description

The Business Intelligence Specialist contributes to the organisational goals by developing analytical models and, managing information delivery provided by Business Intelligence Analysts, to provide insight to the business for informed decision making at a tactical and strategic level.

Deliver the Telesure Service Way through personal effort and through others.

Support the Treating Customers Fairly principles by providing direction and monitoring t he delivery of the TCF behaviours and outcomes.

Objectives

• Create analytical models by translating business requirements to a framework that suits business analysis
• Build data from Company systems into an analytical model that provides trends and patterns relating to any short-term insurance metrics
• dentify insight from information contained within the general business intelligence (BI) models and present these insights
• Demonstrate functionality of built BI models to target audience as per business request
• Monitor user-acceptance testing of BI models
• On-going monitoring and maintenance of BI solution
• Training intervention attendance.
• Application of training, initiatives and process changes.
• Taking career development and performance management seriously (look for ways to improve competence/results.
• Setting of own goals and working towards them. Continuous and constant improvement
• Enable team through required business processes, systems, knowledge, etc.
• Alignment of scorecards to overall business drivers and customer experience focus
• Revise coaching needs and role profiles to customer focused context and expectations.
• Operational efficiencies and re-engineering.
• Monitor information delivered to business by the Business Intelligence Analyst
• Delegate analytical requests from business to ensure timeous delivery of information
• Communicate tactical objectives to ensure alignment with strategic goals
• Lead, grow, develop, motivate, empower team.
• Articulate and communicate key deliverables and business context to teams.
• Design and implement FY management plan.
• Focus on Development strategy, Shifts, Remuneration, Departmental strategy.
• Ensure that business objectives and personal delivery aligns to and meets the TSW principles.
• Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies.
• Analysing current performance inhibitors and finding solutions to ensure business continuity.
• Develop and govern architectural development framework relating to BI models to ensure efficiency in information delivery

Qualifications

Essential:

Grade 12 (Standard 10) with University Entrance (NQF4)

Desirable:

BSc/B Com Honours or relevant Post-Graduate qualification

Experience:

Essential:

• 3 years in a Business Intelligence development role
• 3-5 years’ experience in managing a team

Desirable:

• Qlikview development experience
• Financial Services environment