Consultant: Quality Assurance/Quality improvement at mothers2mothers

Job description

Scope of Work

m2m seeks a consultant to work closely with m2m Head Office and Country Teams to develop a comprehensive QA/QI framework for mothers2mothers; including review, update and consolidation of existing materials and development of new materials, where there has been a gap identified.
 
Work to be accomplished:

• Develop a comprehensive QA/QI framework  (20 days)
• Review, edit and finalize existing QA/QI materials  (10 days)
• Work with Senior Technical Advisor (STA) to review and develop Standard Operating Procedures for m2m’s strengthening outcomes achieving results (SOAR) QI methodology  (10 days)
• Draft and share new QA/QI tools and materials including a QI dashboard based on both our paper-based and electronic client management tools (30 days)
• Finalize and package toolkit for sharing within the organization (10 days)
• Develop QA/QI orientation materials (10 days)
• Support initial phases of country roll out where feasible (10days)

Deliverables:

• A comprehensive QA/QI framework
• Drafts of toolkit contents as agreed in initial meetings
• Final toolkit packaged for sharing with staff
• Toolkit orientation and training materials

Key internal relationships: Senior Technical Advisors, Deputy Director-Research & Strategic Information, digital health Officer, Country teams

Qualifications and Experience:

• Master’s degree in health sciences, international development, management, Social Policy/Science or a related field;
• Minimum of 5- 7 years’ work experience in project management, material design and development, Quality Assurance/Quality improvement, training, capacity development in an international or NGO context, M&E
• Experience designing Quality Assurance/Quality improvement framework and implementation QA/QI projects in Sub-Saharan Africa
• Experience working with a diverse groups of stakeholders
• Ability to build and maintain diverse relationships, be culturally sensitive, and maintain a respectful demeanour in context of working within then international development sector.
• Fluency in English essential.
• Excellent communication and writing skills.
• High level of computer literacy (MS Office Suite)
• Demonstrated ability to problem-solve, make decisions, and work independently with minimal supervision. Ability to work well under pressure, manage multiple tasks and meet tight deadlines. 

Requirements

• Travel: Occasional travel to South Africa, Lesotho, Swaziland and other m2m countries as need arises. All travel costs will be reimbursed or paid directly by m2m.
• Level of effort: 100%
• Location: Cape Town preferred, South Africa

Duration: 4 and a half months, with possible extension