(918) Supervisor - Processing Operations - Johannesburg CC - CMD at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas: 

• Supervise the team’s administrative processes and ensure the accuracy and completeness of record-keeping. 
• Supervise quality, facilitate the delivery of the section-specific outputs and optimise and manage section resources (including banknote processing machines and people).
• Ensure adherence to controls, established practices and the given processes, rules and regulations by self and note processors, ensuring compliance with standards, policies and other guidelines. 
• Supervise and review the work by team members to ensure the accuracy and completeness of the information integrated through the National Cash Management Solution. 
• Diagnose problems and choose or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context. 
• Engage with internal stakeholders, displaying the ability to deliver a coherent and convincing message.
• Stay abreast of developments in the cash environment and ensure the application thereof by self and team members.
• Propose and implement the refinement and continual improvement of systems, tools, methods and processes in own area.
• Plan work for self and banknote processors in the team, using discretion in defining and prioritising work for the team.
• Evaluate own performance against given criteria and identify and address task-specific learning needs.
• Take responsibility for managing the performance and development of the team.

Qualifications

To be considered for this position, candidates must be in possession of:

• a National Diploma in Business Management (NQF 6) or an equivalent qualification; and
• three to five years’ experience in a cash-handling environment, with at least one year of supervisory experience.