Underwriter and Rules Writer (Job Grade 9 -10) at Sanlam Private Wealth

Job description

Position Details

Position Description

This position will be incorporated in the existing underwriter team structure and career path in which the next level will be any

of the specialist positions on post grade 11.

Key Responsibilities

• Underwriting (50%)
• Underwrite all aspects of Risk applications (e.g. medical, occupational, part-time activities, financial information, etc.)
• Underwrite sub-standard cases.
• Underwrite Business Insurance (Buy and Sell, Key Person etc.)
• Request medical and financial requirements and/or limit requirements.
• Placement of cases according to Reassurance treaty and related guidelines.
• Negotiate with Re-Assurers for more competitive rates
• Correspond with medical doctors and re-assess underwritten cases
• Telephonic client service
• Handle and resolve complaints from clients with regards to underwriting and rates allocated
• Quality assurance of work done by peers. Assess and report on competency and/or underwriting ability
• Mentoring and Coaching of other Underwriters (includes reviewing of work).
• Automated Underwriting rules writer (40%)
• Configuration of Underwriting rules from needs expressed by Product Development requirement to an Automated Underwriter system and Sanlam’s Medical Underwriting Manual (MUM).
• Updating of MUM
• Custodian of consistency between MUM and the automated underwriting engine.
• Create test cases / test packs.
• Implement rules into the Automated Underwriter system.
• Assist with testing / functional checks before releases are signed off and implemented.
• Identify potential risks / issues and make suggestions to mitigate risks.
• Resolve queries from users.
• Process analyst: (10%)
• Work under the guidance of the Chief Underwriter: Distribution Support & New Products with SIL Business Change Business Analysts and IT personnel for development of a cost efficient and quality supportive underwriting system.
• Continuous improvement of current system and business processes.

Note : Must work compulsory overtime (±19 hours per month).

Minimum Requirements

Qualification

• Grade 12
• Relevant qualification that will complement Underwriting will be beneficial.
• Any qualification with emphasis on IT-related courses will be beneficial.

Experience

• ±4 years Sanlam Underwriting experience
• Sound Microsoft Office experience in Word and Excel

Knowledge :

• Understanding of project management principles
• Understanding of software quality assurance principle

Competencies

• Analytical and conceptual thinking
• Building Relationships
• Treating customers fairly
• Communication (Written and Verbal)
• Team Success
• Problem Solving
• Attention to detail
• Action / results orientation