Account Compliance at Netcash

Job Purpose

The purpose of this role is to assist the Sales Consultant and Acquisitions Consultant teams with compliancy requirements related to the onboarding of newly acquired clients as well as the maintenance of current clients.

Job Description and Key Accountabilities

• Implement FICA processes daily when dealing with all client documentation, ensuring compliance.
• Performing of all required verification/background checks (Transunion, CIPC, Identity, and Bank verification) on businesses and individuals where required.
• Liaising with the relevant internal stakeholders regarding FICA queries related to newly onboarded clients.
• Submission of applications to the relevant stakeholders for the approval process.
• Uploading of documentation to the relevant internal system.
• General filing and performing updated FICA processes on existing clients as required.
• Drafting decline letters for unsuccessful client applications.

Qualifications, Experience, and Job Requirements

• Min Matric and related qualification or experience preferred;
• FICA certification is highly advantageous

Skills and Competencies

• Excellent written and verbal communication
• Excellent computer literacy (MS Office/CRM)
• Excellent knowledge of FICA, Transunion, and CIPC checks
• a passion for customer service
• Excellent administrative skills
• Analytical and detail orientated
• Works well under pressure and the meeting of deadlines
• Works well in a team environment
• Honest, reliable, and hardworking

Experience

• Proven minimum 2-3 years’ experience within a B2B operations environment, and more beneficially within the transactional/payments/SaaS industry.