Account Coordinator - Durban at Jonsson Workwear

The main responsibilities of the role include:

• Work closely with the CWS Leader to support and ensure that each of our CWS Customers receive the ultimate Jonsson Workwear experience.
• Management and analysis of sales as well as maintaining relationships with specific CWS customer accounts.
• Maintain strategic customer awareness through a detailed understanding of the customer, their needs and requirements; being pro-active in pre-empting customer requests.
• Work closely with the Sales, Operations, Product and Brand Communications teams to ensure that each customer is looked after brilliantly.
• Work on stock tracking systems, as well as product lifecycle management tools, to ensure stock levels are maintained.
• Track, manage, cost and sign-off of all new product developments.
• Communicate new launches, product innovation and promotions to customers through collaboration with the Brand Communications team.
• Track budgets, launches, annual rollouts and sales to ensure continuous customer supply demands are met.
• Track daily sales schedule.
• Preparation of meeting packs prior to monthly customer interactions.
• Asking the how and why; generating logical ways to improve the forecasting / demand planning processes.

The qualifications and experience we’re looking for:

• Experience in an account management related role.
• Clothing or textiles sector experience advantageous.
• An understanding of supply chain management advantageous.
• Highly computer literate in MS Office with advanced Excel skills essential.
• Experience with Syspro/PowerBI, or similar ERP, and Product Lifecycle Management tool advantageous.
• Valid driver’s license and own reliable vehicle.
• Valid passport (or must be obtained if appointed).