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  • Posted: Sep 6, 2021
    Deadline: Not specified
  • WHO WE ARE We’re a team of digital experts dedicated to helping businesses thrive in the online space. Having spent more than 10 years working in the digital landscape, we’ve discovered the reason more South African businesses aren’t trading online. It’s because nobody offers what our team does. Our in-house web developers, digital m...
    Read more about this company


    Account Manager - Ecommerce

    About the job

    About eComplete

    We create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully-managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey – from click to delivery – enabling our clients to stay focused and what they do best.  Our mission is to ignite more e-commerce in South Africa and to connect customers with their favourite brands. We are not just changing the e-commerce industry, we are launching it into the next universe of retail.


    What we are looking for

    The ideal candidate will have at least 2-3 years of Agency experience, and must thrive in a high pressure environment. They have a knack for communication and can build great relationships with anyone and everyone. They must be able to gain trust from a client and build solid working partnerships with clients, colleagues and partners alike.

    They must be ready to get their hands dirty and work to achieve deadlines on a daily basis. A strong, determined team player will fit in well with our team and our company culture. The ideal candidate must have an eye for detail and experience with digital marketing is a must.

    Your role in eComplete

    • Create and build relationships with each brand within your portfolio as point of contact 

    • Take on client/brand requests and deliver a soundproof brief to team members to execute

    • Create and manage daily, weekly and monthly performance reports with each brand 

    • Ultimately responsible for ensuring client targets, deadlines and deliverables are met

    • Ultimately responsible for ensuring all work is delivered on time and within budget

    • Coordinates planning and execution across all departments 

    • Liaise with the client across multiple channels regularly, ensuring frequent and reliable communication streams are kept open

    • Drive marketing strategies based on clients requirements and teams resources by month or adhoc

    • Resolve any and all roadblocks with a proactive approach 

    • Guide client through any requirement for optimisation both for marketing and eCommerce platform 

    • Apply critical thinking and creative problem solving skills to support on queries and issues

    • Work with all departments of eComplete to ensure a holistic, smooth and aligned approach to all accounts

    • Innovate within your department, working with your Head of Department to find ways to better our service, keep our clients satisfied and to make our processes more streamlined and efficient

    • Keep up to date with market trends

    Candidate Requirements:

    1. Must have 2-3 years in digital marketing experience 

    2. Great professional communicator

    3. High School Qualification 

    4. Experience in working with Clients / Customers a must 

    5. Presentation Skills - Communication and Presentation 

    6. Be able to work under pressure 

    7. Highly Organised 

    8. Tech Savvy 

    Preferred, but not required:

    1. Marketing Qualification 

    2. eCommerce Experience within an agency

    3. Project Management Experience 

    Salary: 18,000 - 20,000 depending on skill and experience

    Method of Application

    Interested and qualified? Go to eComplete on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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