Account Manager at Hippocampus

About the job

• WE’RE HIRING: 2 ACCOUNT MANAGERS
• At Hippocampus, we’re creatives obsessed with the human brain — how what we see makes us feel, and how moments become memory. Guided by neuropsychology and the science of human behaviour, we design work that connects deeply, lingers longer, and resonates more powerfully. Our namesake turns thinking into being; we turn insight into brand experiences that leave a lasting imprint.

We’re looking for ACCOUNT MANAGERS to be the steady hand and trusted partner guiding our client relationships — someone who combines empathy with excellence, and strategy with heart.

• You’ll be the link between creative ambition and client vision: managing projects with care, clarity, and confidence. From briefing to delivery, you’ll ensure every interaction feels considered, every deadline met, and every idea aligned with purpose.
• We’re after a collaborator who can think ahead, communicate clearly, and lead with warmth — someone who thrives on turning good partnerships into great ones.

You should be able to:

• Manage the running of an account from strategy and brief through to final outcome, following the agency processes meticulously
• Proactively build strong, collaborative relationships with all involved, from your client to your creative, media, digital, production, planning, administration and finance colleagues
• Confidently present and advocate for the work produced by your team, as well as effectively communicate your client’s strategic needs and feedback
• Ensure that the work is produced within deadline and budget parameters
• Write strong, clear, concise briefs
• Meticulously administer your project management tasks within the process
• Identify potential project issues and problem solve accordingly
• Stay up to date on industry and market trends relating to both your brands and the agency
• Manage a budget 

This candidate must:

• Show a solid understanding of 360 marketing with a minimum of five years relevant experience
• Have a relevant marketing-related degree or diploma
• Demonstrate strong interpersonal and people management skills
• Be collaborative, innovative, and flexible across multiple projects
• Be organised, self-motivated and able to make decisions on their own
• Have strong written and verbal communication skills, and an excellent command of English
• Have strong organisational and project management skills
• Display excellent attention to detail
• Be proficient in Microsoft Office programs (Word, Excel, PowerPoint), and have a knowledge of advertising agency systems such as Chase and Asana
• Have a track record that suggests leadership qualities and a sense of service