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VOIP TELEPHONY FOR BUSINESSES At Voys, we enjoy liberating businesses from complex, outdated telephone systems and the providers that go with them. Freedom is calling! Voys is a business telephone service provider. We believe telecoms can and should be different and offer businesses maximum flexibility and control over their Voice over IP (VoIP) telephony...
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About the Job
The position involves responding to a prospect’s needs and using your knowledge of Voys’ cloud-based phone system to advise on the best solution. You will be guiding the customer from initial contact, through the proposal stage, to sign-up, onboarding and account management. Most of your work will be contacting warm leads and prospects and following up through the sales pipeline up until the prospect signs up and becomes a happy Voys customer.
On the job training: During your onboarding, you’ll be expected to be proactive in your process and learn quickly. Once fully up-to-speed (2-3 months), you’ll be sending lots of emails and be on calls that can take a good chunk out of your day. This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load — peers are supportive and available for guidance but there is no hand-holding here!
This job is not for everyone. You’re required to meet your targets without hands-on management. It’s your personal responsibility to uphold Voys’ standards for yourself and for your team members. The workload and pace are high. Being on top of your game is paramount. Juggling the immediate needs of customers as well as staying on top of your to-do’s is no easy feat.
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