Accounts Receivable Officer II | Collections | Centurion at Ampath

Closing date: 30 Sept 2026

What You Will Do (Role Impact)

As part of the Accounts Receivable team, you will:

• Drive the collection of outstanding debt to achieve departmental collection targets and improve cash flow.
• Allocate, process, and reconcile patient, medical aid, client, and company payments while ensuring account accuracy.
• Investigate and resolve account and list enquiries efficiently and professionally.
• Perform administrative duties to maintain accurate and up-to-date records.
• Compile reports, track performance metrics, and provide feedback to management.
• Build and maintain positive relationships with clients and stakeholders, enhancing the Ampath brand and customer experience.
• Consistently deliver performance in line with agreed performance objectives and departmental expectations.

What you'll bring

Qualifications:

• Grade 12 with Mathematics or Accounting as a subject.

Experience:

• 2 years' general experience in a fast-paced Accounts Receivable environment.
• 2 year's experience within the healthcare industry.
• 1 year's experience managing high-volume inbound and outbound collections activities.

Skills and Knowledge:

• Ability to use computer technology effectively.
• Basic knowledge of Accounts Receivable systems.

Advanced proficiency in:

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Office Suite
• Advanced knowledge of OneDrive/ShareDrive platforms for communication, collaboration, and document storage.
• Strong written and verbal communication skills when engaging with debtors and stakeholders.
• Fluent in reading, writing, and speaking English.
• Ability to perform basic numerical calculations, including percentages.
• Basic account reconciliation skills.
• Proven ability to collect outstanding debt effectively.
• Strong negotiation, persuasion, and problem-solving capabilities.
• Ability to balance customer service with collections objectives.
• Minimum typing speed of 45 words per minute (w.p.m.).