Admin Clerk at The Heineken Company

Job Purpose:

• To ensure efficient functioning of the Warehouse Distribution and Administrative functions which support the warehouse team in a timeous supply of stock to depots and direct customers within agreed service levels to exceed customer expectations.

Key Responsibilities:

Safety

• Ensure all safety rules are adhered within the Distribution Centre and display ambassadorship of the 12 lifesaving rules.

Logistics Service Provider Contract Management

• Record 3PL (3rd Party Logistics) OTIF Performances and report adherence to the shift Controller.
• Communicate late arrivals with transport Controllers.  

Daily Logistics Capacity Planning

• Manage call-offs from suppliers and react timeously when availability is at risk.
• Raise critical issues (HME- Handling Machine Equipment availability) to stakeholders and higher management when necessary and communicate the impact of changes to the plan to relevant stakeholders.

OPEX

• Partake in cost-saving initiatives (TIMWOODS)
• Update departmental assets and propose replacements when due.
• Assist with Administrative Budget Preparations.
• Ensure COUPA expenditure is in line with Monthly ROFO commitments.

Operational Objective / KPI’s

• Understand the site`s Objectives and add value.
•  Monitor 3PL Supplier CFR (Case Fill Rate) Weekly performances.
• Take part in 5 WHY problem solving and assist with Coaching Admin Clerks.
• Consistently meet operational key performance indication within the DAC (Distributions and Administration) space.
• Ensure 5s is implemented, maintained and improve towards maturity level.
• Ensure effective document control and traceability.
• Perform a traceability mock recall – Document Process.
• Perform STO processing of BLE (Botswana, Lesotho and Eswatini) coupled with Exports.

Operational Planning and Execution

• Effectively control stock movements by ensuring the applicable Export documentation is generated, signed off and filed.
• Ensure Stock system is a real time reflection of physical stock by timeous processing of stock movement transactions.
• Lead the CHEP stock count process and assist with WMS stock take administrative tasks.
• Perform Job Observations in your department to validate staff development opportunities.
• Allocate on-line training to admin clerks and unlock the full potential.
• Timeous shipment of customer orders.
• Deliver the correct product on time and in full, meets required quality standards.
• Perform ICC reviews for Sales and Distributions.
• Effectively manage non-conformance process and all documentation relevant to rework.
• Ensure financial controls are in place as required by company internal control checklists.
• Ensure control of purchasing required in warehouse environment follow the correct sourcing procedure.
• Ensure controlled use of outsourced labour through use of COUPA , authorised process and documentation.
• Ensure the use of TPM practices to achieve business results.
• Meet Service Level Agreements.
• Build effective and trusting relationships with customers/suppliers and Export Controller.
• Actively contribute to innovations and near misses within the team.
• Log STO Queries and resolve within 48hrs

TPM and Continuous Improvement

• Be a Custodian for Lifelong Learning and complete online courses within the defined timeframes according to TPM methodology.
• Record Logistics KPI’s according to applicable Heineken standards and keep DCS Charts update.

Leadership

• Collaboration across departments and sources of supply.
• Lead 5WHY problem solving within your department.

Job Requirements:

• Minimum in Supply Chain, Operations, Industrial Engineering, Logistics, or relevant related qualification.
• 1-3 years relevant experience, preferably in one or more of following areas: Warehousing and Distributions.
• Computer literacy with sound working knowledge of SAP experience with proficiency in Excel and PowerPoint.