Administrator - Cape Town at FNB South Africa

Purpose

• Provide efficient and effective administration support to ensure the smooth running of a functional area.

Experience and Qualifications

• Grade 12.
• 3 – 5 years relevant experience.

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Resolve all customer queries efficiently, and within agreed timelines.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Comply with governance in terms of legislative and audit requirements
• Set up and maintain filing systems for the business unit to ensure efficient service is provided
• Maintenance of all administrative processes for the departments operational activities
• Provide timeous and accurate Management Information.
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.