Sasol is an international integrated energy and chemicals company that leverages the talent and expertise of our more than 30 300 people working in 33 countries. We develop and commercialise technologies, and build and operate world-scale facilities to produce a range of high-value product streams, including liquid fuels, chemicals and low-carbon electricity...
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The primary focus is to ensure timeous and accurate execution of approved orders for exports to customers and Sasol Regions globally
100% adherence to all legal requirements in shipping, Customs and Excise and Port regulations
Ensure full compliance with regards to the Zero Rated VAT act with regards to Exchange control and INCO terms employed
SAP to be utilised 100% for exports, SAP export knowledge required
Maintain safe working environment by following standards and procedures and complying with all legal/regulatory requirements
Must have specialist knowledge of incoterms, customs and excise documents, Bills of lading, CTO’s, Rules of Origin and all customs documentation
Adherence to all planning/shipping schedules.
Key Accountabilities
Ability to coordinate the total cross border sales order cycle for road and rail exports. Achieve 100% OTIFWAC on export documents
Export report risks identified and mitigated
No missed deliveries, no late export documentation packs
Executing exports are done in accordance with LC and other credit terms and conditions 100% compliance with LC/Credit guarantees terms and conditions, no exports on acceptance
Compiling accurate clearing and forwarding documents, monthly feedback reports, no audit findings, no penalties.
Filing of export documentation, ability to maintain an audit trail with regards to documents, Up-to-date and accurate filing and storage of information
Delivering of final documents to customers within set time limits. Achieve 100% OTIFWAC count
Investigation of customer complaints and implementation of corrective actions customer complaints analysis and corrective actions daily.
Effective liaison with service providers as well as local and international customers and banking institutions to ensure on time delivery in accordance with credit guarantee guidelines
Customer service representation: Aligning new customer orders with customer requirements and specifications, stock alignment, credit releases and follow-up, customer feedback, dissemination of tracking information, customer query resolution and positive outcome for total customer experience.
Relationship with service providers
Customer relationship management
Adhering to all safety, road, rail and export regulations
No penalties, no findings
Perform regular data-clean-ups exercises and updates on SAP, regular testing. Clean data and up-to-date information, SAP working according to design
Formal Education
4-5 Years Cross Border Export experience
Specialist Knowledge of SAP Export process and common export practices
Specialist knowledge on export documents requirements and customs clearance procedures in Africa and BLNE destinations
Working Experience
Minimum Grade 12
Certificate in Exports or Clearing and Forwarding would be an advantage
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