Aftermarket Services & Sales Representative at Caterpillar Inc.

Role Summary:

• Leads and manages dealers' relationships to market company products and services and assists in the development of dealer sales capability.

What You Will Do (Responsibilities):

• Promote the sales of aftermarket products, engines, drive trains, undercarriages, GET and structural equipment
• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.

What Will Put You Ahead (Preferred Skills):

• Mechanical / Mining Engineering or related degree
• 5 - 10 years’ progressive experience in the mining industry.
• Strong expertise in parts sales, dealer operations, and value‑based customer solutions.
• Excellent communication, decision‑making, and relationship‑building skills.
• Must be Fluent in French and English.