Agent: Electronic Lock Assistance at Capitec Bank

Purpose Statement

• To provide access to ATM rooms and devices therein as well as technical support for Smartlock equipment failure where necessary.

Experience

Previous experience in any of the following fields:

• Contact Centre(inbound calls)
• Logistics
• Security Industry
• Supply Chain Management
• Banking
• Cash in Transit

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce

Knowledge
Min:

• Supplier Management

Ideal:

• Cash Industry Supplier Knowledge

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Telephonic / Call skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Attention to Detail
• Problem solving skills
• Commercial Thinking Skills
• Negotiation skills

Conditions of Employment

• Clear criminal and credit record