Current Opportunities at Capitec Bank

Purpose Statement

• Capitec’s internal design studio is looking for a highly talented Copywriter. If you’re passionate about creating intuitive, beautifully crafted marketing campaigns across multiple brand touchpoints, we want you to join our studio and help shape our much-loved brand.

WHO YOU ARE

• A top-notch copywriter with a solid writing background and portfolio showcasing recent projects. Writing clear, concise copy comes naturally to you. You think about the big picture, the brand and the client takeout from concept to execution. You enjoy working with a team on a mission. You are well versed in collaborating with the brand, UX and business development folk to find elegant but practical solutions to messaging challenges. You love writing copy that speaks clearly to audiences across all demographics and have meticulous attention to detail.
• You are a clear and articulate communicator. You’re deliberate about your copywriting approach, and you incorporate feedback from the team and internal clients to evolve your copy. You thrive in a fast-paced, collaborative environment.

WHAT YOU’LL DO

• You are a key player in one of our design teams. Your involvement is from ideation to concept, production to launch, ensuring excellence, consistency and quality-of-design thinking. Digital campaigns are a focus, so you have solid experience across a range of mediums, including digital, social, integrated and sometimes even traditional.

Experience

YOU SHOULD HAVE

• An online portfolio showcasing your current/latest work. Please provide a link in your application
• At least 5 years’ experience in an agency/studio environment working on multiple accounts/brands and disciplines. We highly favour curious minds, tenacity, and cultural match
• A strong background in all writing mediums, especially digital and social media
• Proven experience in digital campaigns, including social media
• A talent for SEO and UX writing (that would give you rock star status)

WE HOPE YOU HAVE

• Ideation and prototyping experience
• At least 2 years’ experience working on multiple accounts/brands and disciplines in the financial sector
• JIRA experience working in sprints
• A great sense of humour

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Communication or Copywriting

Qualifications (Ideal or Preferred)

Knowledge

Min:
Knowledge of:

• Social media platforms
• Corporate environments
• Copywriting techniques and methodologies
• Internal communication and business processes

Ideal:
Knowledge of:

• Sharepoint
• InDesign and/or InCopy

Skills

• Communications Skills
• Presentation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Attention to Detail
• Problem solving skills
• Interpersonal & Relationship management Skills
• Commercial Thinking Skills
• Project Management Skills (Methodolgy Specific)
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

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Purpose Statement

• To enable business to make better and faster decisions by utilising data and analytical skills to provide support to the wider Product Team, specified internal clients within the bank, and key business forums and committees. 

Education (Minimum)

• Bachelor's Degree in Actuarial Science or Statistics

Education (Ideal or Preferred)

• Honours Degree in Statistics or Similar

Knowledge and Experience

Minimum:

• At least 5 years’ experience as Business Intelligence Analyst OR Data Analyst OR Actuarial Analyst OR Quants Analyst including experience in data driven analytics and understanding of database structure design and data extraction principles
• Knowledge of and experience in using visualisation tools such as Power BI or Quicksite
• Experience in identifying, quantifying and subsequently delivering insights to business decision makers

Demonstrates the following technological skills

• Power BI with DAX or another visualisation tool
• Advanced Excel
• SQL

Ideal:

• Knowledge of and experience in AWS

Demonstrates the following technological skills

• AWS Data Analytics Speciality
• AWS Practitioner
• AWS Sagemaker

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills
• Problem solving skills

Additional Information

• Clear criminal and credit record

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Purpose Statement

• To work as part of high- performing team with a strong emphasis on collaborating with others in all fraud related areas to design. manage, test, implement and maintain decision and process automation and optimization through the use of low code platforms aligned to business and strategy operational requirements.
• Interpret requirements and specifications to build system solutions supporting business processes aligned to internal and external governance
• Ensure that the relevant internal and external governance is followed.
• To provide support and query resolution and liaise with system parties to ensure timely resolution of business rules and process automation..

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology - Computer Science or Information Systems
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Information Technology

Knowledge and Experience

Minimum:

Advance knowledge and understanding of:

•  Strategy Automation tools
• Testing tools (SoupUI, Postman and/ or Insomnia) MS SQL (including Data Management
• XML
• JSON
• WebServices (SOAP and microservices)
• Project Management and coordination
• Business Strategy Documentation inlcuding assistance with drafting soucre documents for training purposes

Experience

• 2-3 years' experience in System and Data Integration using a combination of the following platform solutions:
• PowerShell
• JavaScript
• Advanced knowledge and understanding of automation using PowerShell
• Querying Data with Transact- SQL
• System Interfaces
• System implementation and technical Systems Support.

Ideal

• HTML, CSS and JavaScript
• Jira , Confluence
• Salesforce/ AgilePoint

Advanced Knowledge of :

• Actimize products such as Integrated Fraud management (IFM) and RCM / ActOne
• Business and Systems Analysis Methodologies
• ITIL Principles and application thereof

Good understanding of:

• Banking Systems
• Banking business models
• Knowledge and understanding of the Financial Crime landscape: Money Laundering, Compliance and Risk within the Financial Sector
• Best Practices of Quality Assurance (QA)

Certification/ Experience

• Salesforce

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Planning, organising and coordination skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record
• Contactable via own mobile phone
• Required to be available after hours in case of emergency

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Purpose Statement

• To utilise the SAP system to effectively and efficiently plan and manage property maintenance across the Capitec estate; coordinate maintenance orders and plan labour and material required, scheduling, requisition of materials and SAP database maintenance.

Experience

Minimum:

• 2+ yrs experience planning and administering work tasks
• Using SAP software 
• Coordination and oversight of resources to achieve work objectives.

Ideal:

• Technical experience in the field (trades/maintenance)
• SAP software  - plant maintenance /asset management specific

Qualifications (Minimum)

• A relevant tertiary qualification in Logistics

Qualifications (Ideal or Preferred)

• Diploma in Information Technology or Logistics

Knowledge

Minimum:

• Planning/coordination methods and practices
• Relationship building and people engagement to achieve work objectives 
• SAP software 
• Facilities management 
• Fundamental contract management and procurement principles 
• Logistics and stock/inventory principles
• Business and commercial awareness and thinking
• Planning and organising
• Quality principles and practice
• Client/customer service principles

Ideal:

• SAP software: Plant maintenance module 
• Buildings and building systems and related technical trades 
• Health and Safety environment

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Attention to Detail
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide administrative support to the relevant business unit/department in full adherence to agreed SLAs and policy and procedure framework

Experience
Minimum:

• Minimum of 2 years’ relevant working experience, ideally in a banking/administration/retail administration environment

Ideal:

• Capitec Bank experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Higher Certificate in Business Administration or Banking

Knowledge

Min:

• General office systems
• Banking environment (i.a., FICA, NCA etc.) – role specific

Ideal:

Capitec Bank policies, including:

• Disciplinary code and procedures
• KPA procedures and policies
• Adherence policies
• On line and cellphone banking process and technical frameworks
• Capitec banking system
• Working knowledge of Capitec Bank's integrated systems, structure and infrastructure
• Client relationship principles and environment
• Liaising with 3rd party providers (role specific)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Business writing skills
• Planning, organising and coordination skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide access to ATM rooms and devices therein as well as technical support for Smartlock equipment failure where necessary.

Experience

Previous experience in any of the following fields:

• Contact Centre(inbound calls)
• Logistics
• Security Industry
• Supply Chain Management
• Banking
• Cash in Transit

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce

Knowledge
Min:

• Supplier Management

Ideal:

• Cash Industry Supplier Knowledge

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Telephonic / Call skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Attention to Detail
• Problem solving skills
• Commercial Thinking Skills
• Negotiation skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Responsible for the writing and coding of individual programs for Capitec Bank Front-End applications according to specifications.

Experience

• 5 years’ proven experience in software development

Experience in the following development languages:

Minimum

• SQL 2005 and higher
• .Net (C#)
• Implementation of MVVM or MVC design patterns
• WPF (Windows Presentation Foundation)
• WCF (Windows Communication Foundation)
• XAML
• OO Development Methodologies
• An understanding of SOA.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge

Min:
Must have detailed knowledge of:

• IT systems development processes (SDLC)
• Application development
• Testing practices

Ideal:
Knowledge of:

• UML
• Systems analysis and design
• Banking systems environment

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Responsible for the design and development of new service orientated applications (SOA) according to specifications.

Experience

Experience in the following development languages:

Minimum 

• C# or VB.Net 
• SQL (any platform: T-SQL, MySQL, Oracle, etc) 
• ASP.Net / Java Script / HTML / CSS 
• Web Services 
• .Net Framework 
• XML 
• IIS 
• OO Development Methodologies 
• An understanding of SOA 
• Ideal
• MVC or MVVM Design Pattern
• WPF (Windows Presentation Foundation) & XAML
• WCF (Windows Communication Foundation)
• Powershell
• UML

Qualifications (Minimum)

• A relevant qualification in Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Certification in Systems Analysis or Design
• n/a

Knowledge

Min:
Must have detailed knowledge of:

• IT systems development processes (SDLC)
• Application development
• Banking systems
• Standards and governance
• Agile development life cycle
• Testing practices

Ideal:
Knowledge of:

• UML
• Systems analysis and design
• System architecture (technical design and implementation processes)

Solid understanding of:

• Banking systems environment
• Banking business model
• Best practices for Quality Assurance (QA)
• Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Presentation Skills
• Attention to Detail
• Commercial Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

Conditions of Employment

• Clear criminal and credit record
• Willingness to work flexible hours (including Saturdays and Public Holidays)