Jobs Available at JD Group

Responsibilities:

• Greet customers in a friendly and professional manner
• Process all cash and credit card transactions accurately and efficiently
• Maintain knowledge of store products and promotions to provide excellent customer service
• Balance cash register at the end of each shift
• Maintain a clean and organized work station
• Assist with stocking shelves and maintaining store cleanliness
• Handle customer inquiries and resolve any issues in a timely and professional manner
• Follow company policies and procedures at all times

Requirements:

• Matric or equivalent
• Previous cashier or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Basic math skills and ability to operate a cash register
• Reliable and punctual with a positive attitude
• Willingness to work flexible hours, including weekends and holidays

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Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

go to method of application »

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

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Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven