IT Security Administrator - IT Department at Brights Hardware

Job Description

• Purpose: The Network & Internal Security Administrator reports directly to the IT Technical Specialist. The primary purpose is to implement and manage the day-to-day security posture of local branch networks and IT assets, actively configure and support local network infrastructure alongside the Senior, and manage the branch Android device fleet.

KEY RESPONSIBILITIES:

• Vulnerability, Compliance & Mobile Device Management (MDM): Scan local networks and endpoints for security vulnerabilities, coordinate patching schedules, and verify that antivirus/EDR software is running on all active systems. Fully manage the company's Android mobile device fleet and the Sure MDM platform, including enrolling devices, deploying business-critical apps, defining security profiles, and tracking compliance.
• Active Network Management & Security Implementation: Share access and configuration responsibilities for all local network layers (switches, cabling, APs, LAN) with the Senior Admin, assisting with setup and daily network maintenance. Act as the primary owner for implementing and managing local security controls (including endpoint security, local firewall log reviews, access control lists, and folder permissions) based on security plans designed in collaboration with the Senior Admin
• Store Connectivity, Inventory & User Support: Act as the local point of contact for store-level connectivity and network issues, troubleshooting local physical links and cabling. Maintain accurate inventory records of local network equipment, client hardware assets, and serial numbers. Provide technical assistance and support to branch users encountering hardware, local network, or access issues.
• Hardware Management, Deployment & Maintenance: Responsible for managing, configuring, and deploying new local hardware resources (PCs, printers, network switches, peripherals, and client devices). Diagnose, troubleshoot, and resolve branch hardware issues to ensure uninterrupted store operations; perform regular hardware maintenance, updates, and replacements.
• Offline System Verification & Security Awareness Training: Confirm that branch-level offline POS system client services are active, running, and correctly configured on store workstations; assist in routine testing to verify that terminals can store sales data locally during connectivity outages. Conduct user-facing training and security awareness sessions for store staff and general business users on email security (phishing awareness, spam detection) and general computer/endpoint security practices.
• In-Housing Support: Assist in documentation and network transition steps as external IT contracts are phased out.

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Information Technology qualification NQF aligned (Higher Certificate / Diploma of Degree)
• Ability to handle pressure and multi-task in a dynamic retail environment.
• Ability to communicate clearly and effectively (verbal and written) with store personnel and management.
• 1–2 years of experience in network troubleshooting and/or security administration.
• Strong understanding of LAN/WAN concepts, TCP/IP, VLANs, and switch port configurations.
• Basic understanding of security protocols, endpoint security, and access control lists.
• Experience in the Retail Industry (advantageous).
• Kerridge K8 Systems experience (advantageous).
• Problem-solving skills with a focus on local infrastructure and system reliability.
• High level of accuracy and attention to detail.