Latest Jobs at Brights Hardware

Job Description

• The purpose of this job is to ensure that stock is priced, packed and displayed in a professional manner, readily available and of good quality for customer purchase in such a manner that it results in a pleasant shopping experience for the customer in order to have customers return to the store increasing sales and profit margins.  This includes ensuring that fixed displays are planned and installed to show goods for maximizing internal advertising

KEY RESPONSIBILITIES:

• Ensure that stock is neatly packed and displayed in a professional manner, including accessibility to customers by categorising stock more effectively
• Ensure that corresponding transfer number matches page transfer number with details included i.e. (correct branch transfer from and to & dated)
• Ensure that all items are correctly priced and corresponds with shelf talker
• Ensure that all shelf talkers are clean and placed far left of the product
• Apply the “Block System” when merchandising stock
• Ensure that the shop floor and aisles are clean and clear of goods and is accessible for customers
• Remove all hazards and products from under shelves
• Develop overall promotional and display plans for approval
• Obtain props and other accessories and build displays
• Apply store procedure which is all of the above at all times
• Participate in perpetual stocktakes
• Ensure housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Grade 12 or Equivalent
• Candidates with no Matric but completed and Retail Operations leadership and or NQF 3 Stock Management course at minimum 54 credits will be considered for position.
• 1 Year minimum experience in a similar role or entry level stock exposure
• Basic product range knowledge
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Numerically skilled
• Creative skills
   

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Job Description

• Purpose: The purpose of this job is to ensure that all stock is correctly marked and packed for customer purchase, resulting in effective and efficient operation of the organisation in order to generate sales and increase growth and profit margins

KEY RESPONSIBILITIES:

• Ensure all stock is marked with barcode stickers if and when needed
• Ensure all incoming orders are marked in the specifies time given by Team Leader
• Ensure stock is packed away in the correct department and right location
• Ensure all stock is packed away neatly and in a non-hazardous manner
• Ensure all stock is marked with barcode stickers if and when needed
• Assist Store Person with picking of stock
• Assist Merchandisers with pre-packing of stock
• Ensure the merchandising standards in the department are adhered to e.g. coding of boxes,  stock is packed in the relevant sub-department, stock is packed/ stacked in a non-hazardous manner
• Carry out instructions from our supervisor and follow all store procedures
• Report to your superior when leaving the department e.g. break time, restroom breaks
• Participate in perpetual stock takes
• Housekeeping of work area
• Perform any work-related task as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasksWilling to work flexible hours and holidays to meet the needs of the business

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Job Description

• The purpose of this job is to ensure and maintain an efficient service, this includes following the cash register procedure and accurately ringing up sales, in such a manner that it results in an increase in customer satisfaction and continuous growth of the business.

KEY RESPONSIBILITIES:

• Greet customers as they enter the store
• Follow cash up procedure
• Check cash received by customer
• Process EFT payments
• Ensure all sales are rang up accurately and efficiently on the registers
• Pack purchase items in shopping bags
• Hand over cash drops to superior, for security measures
• Perform daily cash ups
• Be aware of suspicious looking customers
• Be aware of all promotional products on sale
• Issue gift cards, check customers reward cards and cash in points
• Responsible for housekeeping of work area
• Participate in perpetual stock takes
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 6 months minimum experience in a similar role
• Brights Induction (service excellence)
• Clear credit score
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasks
• Willing to work flexible hours and holidays to meet the needs of the business

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Job Description

• Purpose: The Network & Internal Security Administrator reports directly to the IT Technical Specialist. The primary purpose is to implement and manage the day-to-day security posture of local branch networks and IT assets, actively configure and support local network infrastructure alongside the Senior, and manage the branch Android device fleet.

KEY RESPONSIBILITIES:

• Vulnerability, Compliance & Mobile Device Management (MDM): Scan local networks and endpoints for security vulnerabilities, coordinate patching schedules, and verify that antivirus/EDR software is running on all active systems. Fully manage the company's Android mobile device fleet and the Sure MDM platform, including enrolling devices, deploying business-critical apps, defining security profiles, and tracking compliance.
• Active Network Management & Security Implementation: Share access and configuration responsibilities for all local network layers (switches, cabling, APs, LAN) with the Senior Admin, assisting with setup and daily network maintenance. Act as the primary owner for implementing and managing local security controls (including endpoint security, local firewall log reviews, access control lists, and folder permissions) based on security plans designed in collaboration with the Senior Admin
• Store Connectivity, Inventory & User Support: Act as the local point of contact for store-level connectivity and network issues, troubleshooting local physical links and cabling. Maintain accurate inventory records of local network equipment, client hardware assets, and serial numbers. Provide technical assistance and support to branch users encountering hardware, local network, or access issues.
• Hardware Management, Deployment & Maintenance: Responsible for managing, configuring, and deploying new local hardware resources (PCs, printers, network switches, peripherals, and client devices). Diagnose, troubleshoot, and resolve branch hardware issues to ensure uninterrupted store operations; perform regular hardware maintenance, updates, and replacements.
• Offline System Verification & Security Awareness Training: Confirm that branch-level offline POS system client services are active, running, and correctly configured on store workstations; assist in routine testing to verify that terminals can store sales data locally during connectivity outages. Conduct user-facing training and security awareness sessions for store staff and general business users on email security (phishing awareness, spam detection) and general computer/endpoint security practices.
• In-Housing Support: Assist in documentation and network transition steps as external IT contracts are phased out.

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Information Technology qualification NQF aligned (Higher Certificate / Diploma of Degree)
• Ability to handle pressure and multi-task in a dynamic retail environment.
• Ability to communicate clearly and effectively (verbal and written) with store personnel and management.
• 1–2 years of experience in network troubleshooting and/or security administration.
• Strong understanding of LAN/WAN concepts, TCP/IP, VLANs, and switch port configurations.
• Basic understanding of security protocols, endpoint security, and access control lists.
• Experience in the Retail Industry (advantageous).
• Kerridge K8 Systems experience (advantageous).
• Problem-solving skills with a focus on local infrastructure and system reliability.
• High level of accuracy and attention to detail.

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Job Description

• Purpose:  To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 3 Years Sales experience in Hardware department
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)
   

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Job Description

• Purpose: The purpose of this job is to provide a high standard of hygiene in such a manner as to ensure proper upkeep of good housekeeping and cleaning, therefore good service delivery and maintaining good customer service in order to eliminate dirt and untidy surroundings and working environment.

KEY RESPONSIBILITIES:

• Cleaning, sweeping, dusting, mopping and vacuuming floors in the store and offices on daily basis
• Emptying of bins on a daily basis
• Making tea for staff on a daily basis
• Cleaning of Kitchen on a daily basis
• Cleaning windows fortnightly
• Reporting breakages, faulty equipment
• Ordering cleaning stock when needed
• Ensuring housekeeping of work area
• Participating in perpetual stock takes
• Performing any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric equivalent or Recognition for Prior Learning
• Ability to clean efficiently and effectively
• Have a good understanding of proper hygiene & good housekeeping
• Ability to be flexible and perform good teamwork with other colleagues
• Communication skills

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Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina 

go to method of application »

Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina 

go to method of application »

Job Description

• The purpose of this job is to ensure and maintain an efficient service, this includes following the cash register procedure and accurately ringing up sales, in such a manner that it results in an increase in customer satisfaction and continuous growth of the business.

KEY RESPONSIBILITIES:

• Greet customers as they enter the store
• Follow cash up procedure
• Check cash received by customer
• Process EFT payments
• Ensure all sales are rang up accurately and efficiently on the registers
• Pack purchase items in shopping bags
• Hand over cash drops to superior, for security measures
• Perform daily cash ups
• Be aware of suspicious looking customers
• Be aware of all promotional products on sale
• Issue gift cards, check customers reward cards and cash in points
• Responsible for housekeeping of work area
• Participate in perpetual stock takes
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 6 months minimum experience in a similar role
• Brights Induction (service excellence)
• Clear credit score
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasks
• Willing to work flexible hours and holidays to meet the needs of the business

go to method of application »

Job Description

• Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand custodian who always passionate about making our customer experience positive and meaningful. To be successful is this role, you must be good a conversational communicator, an active listener who is able to identify the needs of customers and resolve problems.

KEY RESPONSIBILITIES:

• Ensure that customers are always satisfied via in Store assistance
• Ensure customer enquiries, compliments & complaints are professionally and efficiently dealt with timeously from in Store.
• Ensure efficient compliments of all customer service and eCommerce related administration duties are submitted to the Support Hub daily.
• Assist with requests for quotes received from Support Hub.
• Prepare stock for online fulfillment: Timeously pick & pack stock from shop floor, assist in the management of the delivery schedule of online store orders, liaise with branches for stock transfers required for online order fulfillment, assist customers with tracking orders via 3rd Party Courier service providers.
• Accurately update & maintain customer profiles & preference on K8 and other systems (where applicable)
• Participate in perpetual branch stock takes, floor walks, customers service engagements with customers in store.
• Assist with the recording of information for monthly performance reporting purposes.
• Liaise with a cross-functional team for support related to any customer experience journey matters that need resolution.
• Contribute to customer excellence targets.
• Assist with handling e Commerce & Hub queries that require store management assistance on related customer enquiries.
• Strive to become a Brights brand & product expert.
• Provide frequent feedback on innovative and creative ways to exceed performance targets, drive revenue, and improve the retail customer experience.
• Contribute to efficiency of completing departmental tasks timeously & accurately.
• Provide administrative and customer support to the store, support hub, & departmental team.

REQUIREMENTS:

• Matric or Equivalent
• Brights Induction (service excellence)
• 1-2 Years minimum experience in a similar role (social media – Omnichannel Experience highly preferred)
• Ability to handle pressure
• Problem solving skills
• Ability to communicate effectively (verbal & written) at all levels, proficient in English (Great speaking voice)
• Planning, time management & organizing skills
• Excellent professional work standards, including grammar and oral proficiency
• Computer & Typing (minimum of 35 wpm) skills
• Decision making skills
• Willing to take on responsibility
• Attention to detail and high level of accuracy
• Professional and neat
• Available to work retail hours