AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Outputs
Expert technical support, investigations and reporting on resolutions of product issues in collaboration with
Service engineering, ensuring product health and delivering end user a
Key Outputs
Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components
Know which tools are used for which jobs and ensure the mechani
Key Outputs
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and
Key Outputs
Carry out scheduled services, maintenance, and repairs (disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites.
Carry out Ma
Key Outputs
Lead and manage the service support function for the region.
Manage warranty administration, service support processes and service governance.
Support field service and workshop
Key Outputs
Proactively assess, clarify, and validate customer needs on an ongoing basis
Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and
Key Outputs
Manage service support staff, budget and perform cost control
Provide technical support to service support technicians and service team
Relationship building with external and in
Key Outputs
Manage service support staff, budget and perform cost control
Provide technical support to service support technicians and service team
Relationship building with external and in
Key Outputs
Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components.
Create a safe environment for all productive and non-productiv
Key Outputs
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and
Key Outputs
Grow market share and recognize new sales and aftersales opportunities
Manager and lead the team of PSSR’s to achieve set target and objectives.
Build, establish and mainta
Purpose:
The purpose of this position is to monitor, manage and optimise machine health, performance and undercarriage lifecycle across the customer fleet, ensuring inspections, diagnostics, and
Key Outputs
Check sales orders for new machine deals (CAT & SEM)
Check machine master data on SAP
Registrations of machines
Create PRs and Migo
Month end spreadsheet of all invoiced
Key Outputs
Ensure improved product health for all products in area of responsibility.
Provide support for new product introduction.
Present product issues to management.
Assist artisans a
Key Outputs
Monitor machine health through EM solutions
Ensure that undercarriage component forecasting management is in place and carried out timeously
Conduct machine inspections on earthm
Key Outputs
Meet month-to-month sales target in New, Used and Rental
Sustain and grow machine sales and rental hours within allocated territories/ customer base
Effective territory managemen
Key Outputs
Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites
Remove and install auto electrical components
Ensure safe work practi
Key Outputs
Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components
Know which tools are used for which jobs and ensure the mechani
