AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Position outputs
Develop, drive and grow regional aftermarket CVA, Parts, Service and digital solutions across the BWP Southern Africa territory by marketing and managing Aftermarket solutions t
Position outputs
Expert technical support, investigations and reporting on resolutions of product issues in collaboration with Service.
Engineering, ensuring product health and delivering end
Key Responsibilities
Engine Component Reconditioning: Rebuild, repair, and renew engine components like cylinder heads, engine blocks, and crankshafts.
Machinery Operation: Set up and operate
Key Output
To generate and manage the Long-Term component forecast.
Ensure the regions adhere to the forecasted plan
Co-ordinate and communicate parts and components availability with releva
Key Accountabilities
Manage the implementation of compliance policy and plan at regional and territory level as prescribed by the Senior Manager: Enterprise Risk and Assurance.
Facilitate high
Key Outputs
Manage warehouse systems and procedures which require high levels of SAP knowledge.
Manage system resolution issues that may impact parts supply.
Ensure proper forecasting, order
Key Outputs
Quickly and efficiently diagnosing machine systems and carry out repairs, services and maintenance on earthmoving equipment on customer sites or at BWE sites.
Compile accurate cust
Key Outputs
Manage service support staff, budget and perform cost control
Provide technical support to service support technicians and service team
Relationship building with external and in
Key Outputs
Conduct Machine Inspections and advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and product link
Coordinate with the parts, service and equip
Key Outputs
Install tracking systems and test installation.
Maintain installed tracking systems across the country.
Troubleshoot.
Remove tracking systems (sold etc.) and travel to site.
Key Outputs
Accurate Get Connected tracking reports and KPI monitoring
Timely invoice and credit submissions
Coordinated communication across regions
Up-to-date documentation: KPIs, minute
Learning Facilitation
Facilitate learning interventions according to the Caterpillar prescribed quality levels.
Conduct theoretical and practical training on technical systems and components a
Group support through project management of young talent and tailored onboarding programme solution for the group (BWE Southern Africa, BWP and BCO)
Implement the Group Learning Governance Framew
The role is responsible for ensuring timely, fair, and thorough investigations, promoting ethical awareness, and fostering a culture of integrity across the organisation.
In addition, the Ethics
Key Outputs
Install tracking systems and test installation.
Maintain installed tracking systems across the country.
Troubleshoot.
Remove tracking systems (sold etc.) and travel to site.
Key Outputs
Understand category strategies and sourcing plans to support their regional execution
Ensure a full understanding of regional buying needs
Identify future supply and/or demand is
Key Output
Achievement of cost centre financial targets and Key Performance Indicators
Resolve internal customer queries
Effective control of cost centre expenses and WIP
Ensure effective
Key Outputs
To respond professionally and efficiently to internal and external customer queries received through the switchboard.
Politely and professionally receive and attend to all visitors
