AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Outputs
Manage service support staff, budget and perform cost control
Provide technical support to service support technicians and service team
Relationship building with external and in
Key Outputs
Conduct Machine Inspections and advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and product link
Coordinate with the parts, service and equip
Key Outputs
Install tracking systems and test installation.
Maintain installed tracking systems across the country.
Troubleshoot.
Remove tracking systems (sold etc.) and travel to site.
Key Outputs
Accurate Get Connected tracking reports and KPI monitoring
Timely invoice and credit submissions
Coordinated communication across regions
Up-to-date documentation: KPIs, minute
Learning Facilitation
Facilitate learning interventions according to the Caterpillar prescribed quality levels.
Conduct theoretical and practical training on technical systems and components a
Group support through project management of young talent and tailored onboarding programme solution for the group (BWE Southern Africa, BWP and BCO)
Implement the Group Learning Governance Framew
The role is responsible for ensuring timely, fair, and thorough investigations, promoting ethical awareness, and fostering a culture of integrity across the organisation.
In addition, the Ethics
Key Outputs
Install tracking systems and test installation.
Maintain installed tracking systems across the country.
Troubleshoot.
Remove tracking systems (sold etc.) and travel to site.
Key Outputs
Understand category strategies and sourcing plans to support their regional execution
Ensure a full understanding of regional buying needs
Identify future supply and/or demand is
Key Output
Achievement of cost centre financial targets and Key Performance Indicators
Resolve internal customer queries
Effective control of cost centre expenses and WIP
Ensure effective
Key Outputs
To respond professionally and efficiently to internal and external customer queries received through the switchboard.
Politely and professionally receive and attend to all visitors
Key Output
Ensure improved product health for all products in area of responsibility
Provide support for new product introduction
Present product issues to management
Compile informative p
Key Outputs
Effective control of Work-in-Progress
Relationship building with external and internal customers.
Proactively liaise with Principal to resolve problems and issues and build relat
Key Outputs
To provide strategic and operational human capital partnership to business leaders by translating business priorities into integrated human capital strategies. The Senior HC Business
Key Outputs
Proactively assess, clarify, and validate customer needs on an ongoing basis
Consult with key account customers about equipment life cycles, maintenance and replacement budgets and
Key Outputs
Ensure improved product health for all products in area of responsibility.
Provide support for new product introduction.
Present product issues to management.
Assist artisans a
Key Outputs
Parts quotations followed up and converted into sales
Analyse Client reasons for rejecting quotations
Achievement of Targeted Budget and Effective Expenses Management
Achieveme
Key Outputs
Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts.
Proactively assess, clarify, and validate customer needs o
