AI and Automation Specialist at Hire Resolve

Job Description

• A company that provides comprehensive freight forwarding and supply chain solutions, specializing in air, ocean, road, and rail transport, is seeking an AI and Automation Specialist will design, implement, and support automated solutions that drive operational efficiency. Reporting to the BPA Lead, you will research emerging technologies, develop proof-of-concepts, and partner with vendors to scale solutions that return time to the business.

Responsibilities: 

• AI & Automation Development: Create and implement AI solutions and automation workflows (RPA) to build a robust business capability catalogue.
• End-to-End Lifecycle: Test, monitor, and maintain solutions post-implementation to ensure long-term stability.
• Quality & Documentation: Utilize QA techniques to prevent issues and maintain thorough documentation of business processes and best practices.
• Continuous Improvement: Research and upskill on modern technologies to optimize existing processes and solution usage.

Minimum Requirements:

• Education: BCom/BSc in Computer Science, Engineering, or a related field.
• Experience: ~2+ years in a similar role (flexible based on skill set).
• Domain Knowledge: Logistics/Supply Chain, IT Security, or Business Analysis.
• AI: Experience with LLMs and Prompt Engineering.
• Microsoft Power Platform: Proficiency in Copilot Studio, Power Automate, Power Apps, and Dataverse.
• RPA & Development: Experience with UiPath or Power Automate; background in .NET, C#, or JavaScript.
• Cloud: Familiarity with Microsoft Azure.