Analyst: Exemption at The South African Revenue Service (SARS)

Job Purpose

• To apply, interpret and administer the provisions of the Income Tax Act in considering applications for exemption from income tax.

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate (NQF 5) AND 3 years' experience in a within a data analytics environment.

Alternatively

• Senior Certificate (NQF 4) AND 4 years’ experience in an analyst environment.
• Background or degree in Law / Compliance Advantageous.

 Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.
• Scrutinize financial statements to ensure compliance with the relevant Acts.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Behavioural competencies

• Analytical thinking
• Accountability
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem solving and Analysis
• Respect
• Stakeholder Engagement and Management
• Trust

Technical Competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Financial Analysis
• Reporting
• Risk Knowledge
• SARS Systems Products
• Standard Operating Procedure Compliance

Deadline:9th March, 2026