Analytical Quality Lead at Diageo

Role Responsibilities: 

Leadership & Oversight

• Supervise and schedule QA Technicians to ensure adequate lab coverage across shifts.
• Train, coach, and develop lab personnel in testing methods, documentation, and quality systems.
• Act as the first point of contact for lab-related issues and escalate to the Quality Manager as necessary.

Laboratory Operations

• Oversee daily lab testing (analytical, microbiological, and sensory as applicable) to ensure accurate and timely results.
• Verify calibration, maintenance, and performance of lab equipment (e.g., densitometers, GC, HPLC, alcohol meters).
• Maintain laboratory SOPs and ensure all testing is performed according to approved methods.
• Manage sample retention, reagents, and consumables inventory.
• BTM (Brand Technical Manual) Compliance and verification
• Assist with the stock take in the laboratory as well as maintenance of equipment

Quality Systems Support

• Ensure compliance with company quality standards, HACCP, ISO, Codex, FSSC and regulatory requirements.
• Review and approve test results and batch release documentation.
• Participate in internal audits, root cause analysis, and CAPA investigations.
• Support continuous improvement projects aimed at process capability, yield, and product consistency.
• Ensure update of Laboratory and Quality procedures for easy access to all, as well as maintenance thereof

Communication & Reporting

• Communicate daily quality results and deviations to production and management.
• Prepare periodic lab performance reports and trend analyses.
• Collaborate with production, blending and engineering teams on corrective actions and process improvements.
• “Continuous improvement” metrics such as lab turnaround time, deviation closure rate, 100 Year Fixes and sustainable solutions.

Performance Management

• Lead performance management for laboratory personnel, including setting objectives, monitoring KPIs, conducting performance reviews, and supporting development plans.
• Provide regular feedback and coaching to improve technical competency, accuracy, and efficiency.

Experience / skills required: 

• MSc/ Bachelor’s degree in chemistry, Microbiology, Food Science, or related field (or equivalent experience).
• 3–5 years of experience in quality assurance or laboratory roles in the beverage, food, or spirits industry.
• ISO 17025 Lead Auditor Experience
• Strong knowledge of analytical and quality testing methods.
• Leadership experience (formal or informal) in a lab environment preferred.
• Excellent organizational, communication, and problem-solving skills.
• Digital lab data systems (LIMS, SPC trending)